About this role:

Wells Fargo is seeking a Commercial Loan Servicing Specialist

In this role, you will:

Provide servicing activities for low to moderately complex commercial productsCoordinate all aspects of resolving open customer service issues and interact with internal and external customersProvide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirementsEvaluate and upload data into the systems of recordServe as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needsReview and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modificationsServe as an escalation point in the resolution of client issuesProvide guidance and training to peersCollaborate and consult with peers, colleagues, and managers to resolve issues and achieve goalsPresent recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

University Masters/Bachelor's degree in Business or related disciplineStrong knowledge of MS-Excel, MS-WordGood English Oral and written communication skillsStrong analytical, problem solving, and document interpretation skillsKnowledge in Commercial Mortgage ServicingFlexible with the shift timings (6:30pm - 3:30am)

Job Expectations:

Flexibility towards work on different processes/assignmentsWorking with teams and be an active participantExhibits a commitment to the companyAbility to set priorities, plan and organize workDemonstrates/maintains professional conduct under all circumstancesAbility to conduct process trainings as when requiredAbility to work independently and generate MIS reports for the processTakes ownership for the responsibilitiesMotivates himself and the team in achieving team goalsGood understanding of risk and compliance

Posting End Date: 

5 Feb 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.