At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com
In this role, you will:
Required Qualifications:
Desired Qualifications:
2+ years of AFS experience
Loan IQ experience
CEO/Vantage experience
Business and accounting skills
Analyze and interpret financial information
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to accurately process high volumes of work within established deadlines
Intermediate Microsoft Office skills
Intermediate Microsoft Excel skills
Ability to set priorities, plan and organize work
Sound risk management mindset and good understanding of compliance
Demonstrates/maintains professional conduct under all circumstances
Ability to learn quickly
Highly motivated individual who is able to work independently and in a team environment
Ability to recognize and escalate issues to management for any process breaches
Ability to multitask to accomplish tasks and meet deadlines effectively
Ability to work quickly & accurately while maintaining acceptable standards of workmanship
Flexibility to stretch to accomplish projects timely
Job Expectations:
Ability to work additional hours as needed
This position is not eligible for Visa sponsorship
Posting Location:
1525 West W T Harris Blvd, Charlotte, NC 28262#CommercialBanking
Support internal and external customers with inquiries and complaints regarding loan servicing needsMonitor loan system and resolve customer issues, and process complex transactions onlinePerform moderately complex administrative, transactional, operational and customer support tasksAct as primary loan servicing contact that involve construction monitoring and disbursementsMonitor collateral and preparing payoff letters, releasing collateralAudit loan systems of record for new loan setups, modifications and data input, and customer research and billingReceive direction from supervisors, and escalate non-routine customer concerns to experienced individualsCollaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsInteract with internal customersReceive direction from leadersExercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsPosting End Date:
30 Jan 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.