Commercial Excellence Manager

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Role Overview & Primary Accountabilities:

Shape and drive commercial strategies and business growth

Own mid to long term channel strategies to accelerate sales, drive margin/profit and gain market share and ranking across all channels

Define channel strategies based on the company’s business model and considering industry/channel shift and consumer behaviour

Identify new business opportunities and lead business development initiatives across existing/emerging channels

Own omni channel commercial KPI setting, tracking and drive results by leading strategic and operational initiatives to achieve business and financial KPIs

Collaborate with Category Strategy Development on 360 launch and strategies across channels to drive sales and profitability

​

Drive performance and innovation

Evaluate financial performance and translate insights into strategic action plans/recommendation

Oversee productivity roadmap to ensure optimisation of channel and store productivity

Lead, collaborate with Category Strategy Development and leverage on ePoS data to drive customer loyalty and enhance productivity

Drive culture of continuous improvement for higher effectiveness and efficiency and accelerate innovation.

Responsible for sales and accurate stock forecast

Enable and elevate retail excellence

Oversee strategies to enhance service delivery and drive retail excellence to elevate customer experience

Ensure effective rewards structure to drive the right selling behaviours

Key account planning and management

Establish and grow strategic partnerships with key clients and retailers, fostering trust-based relationships that supports mutual business objectives.

Team development

Coach and develop commercial team to deliver commercial KPIs

Identify key talents within the commercial team for further development for succession planning.

About Us

Kleenex®. Scott®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Essential requirements

Minimum 5 to 10 years progressive experience of luxury retail team management, training and/or development in specialty stores, most recently at a senior level

Prosses high level of commercial acumen, self- initiative, combined with a drive for results

Good team player with proven ability to partner with business leaders and develop tactics to achieve sales and contribution objectives and the efficient use of the resources

Excellence in analytical mind, communication, and presentation skills

Entrepreneurship mindset

Growth mindset and transformational leadership in retail business

Good command of written and spoken in English, Malay and Mandarin

Proficiency in MS Office including Excel, Word and PowerPoint

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

No Relocation:

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#R-IFP

Primary LocationKuala Lumpur Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time