**Job Title** Commercial Aftersales Manager **Job Category** Product Support **Job Description** What starts with **YOU** , moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Commercial** **Aftersales** **Manager** . The **F** **ield-based (remote)** position will be headquartered out of our **Greenville, NC** Headquarters office. **What you will do:** + **Travel:** Engage extensively with ourDealer network through frequent travel,(approximately 75%), building strong partnerships and driving business growth. + **Colla** **boration:** Collaborate closely withDealer and Dealer basedcustomers, delivering exceptional service and tailored solutions to meet their unique needs. + **Drive Regional Sales Performance:** Develop and execute regional sales strategies for allpartssegments, aligning with nationalobjectivesand regularly reviewing performance with dealer leadership. + **Support Dealer Growth:** Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share. + **Develop New Channels & Segments:** Partner with aftersales marketing to advance eCommerce initiatives andidentifyopportunities to reach new customer segments, guiding dealers in market expansion efforts. + **Enable Dealer Sales Success:** Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results. + **Analyze & Report Performance:** Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered. **Who you are:** + A strong communicator who builds trust and fosters collaboration. + Highly adaptable with a proactive approach to problem-solving. + Results-oriented with a passion for driving growth and achieving goals. + Skilled at influencing and motivating others to succeed. **What you will need:** + **Education:** Bachelor’s degree or5-7+equivalent experience. + **Experience:** 7+ years in industrial product sales, preferably with manufacturer or dealer networks. **Skills, Experience & Abilities** + Microsoft Office experience isa must. + Salesforceexperienceandproficiency + Automotive and/or Lift truckDealerexperiencein Operationsis a plus + Knowledge of wholesale and retail parts/service operations and lift truck markets. + Ability to develop and implement marketing plans targeting dealer leadership. + Familiarity with CRM systems and BI tools for performance tracking. + Strong sales and marketingexpertisewith proven ability to coach and lead. + Excellent time management and territory planning skills. + Ability to communicate complex technical concepts in a clear, actionable way. **Additional Information** **:** Geographical Areas of Interest: + West Coast + Midwest + Southeast **Who we are:** Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. **What we offer:** _Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work_ _option_ _, and opportunities for growth and development._ _A full_ _benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._ \#LI-TE1 \#LI-REMOTE **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** 75% **Primary Location** HY US Washington (Remote) **Address** Home Office **Zip Code** 98004 **Field-Based** Yes **Relocation Assistance Available** No **We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.** **EOE/Minorities/Females/Veterans/Disabled**