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Beacon Hill Financial is hiring a Collections Specialist for a very trusted client in the Raleigh area. The Collections Specialist is responsible for managing customer accounts to ensure timely payment while maintaining positive client relationships. This role works closely with internal teams to resolve billing issues and reduce outstanding balances.

Key Responsibilities:

Contact customers regarding past-due invoices via phone, email, or written communication

Monitor accounts and follow up on outstanding balances

Research and resolve billing discrepancies

Set up and track payment plans as needed

Document collection activity and update account records

Collaborate with internal teams to resolve account issues

Ensure compliance with company policies and applicable regulations

Qualifications:

Previous experience in collections, accounts receivable, or a related role preferred

Strong communication and negotiation skills

Attention to detail and ability to manage multiple accounts

Basic knowledge of accounting or billing processes