Job Title: Collections SpecialistJob Description

We are seeking a dedicated Collections Specialist to manage and enhance our customer account portfolios. This role involves diverse responsibilities including ad hoc clerical tasks, responding to invoice inquiries, and managing portfolio collections. The position is ideal for individuals with a strong customer service orientation who thrive in a dynamic and high-volume environment.

ResponsibilitiesManage a portfolio of customer accounts, focusing on invoice aging, customer interactions, credit holds, and general portfolio management.Expedite the resolution of unpaid customer accounts to minimize receivables while maintaining customer goodwill.Coordinate the resolution of customer disputes with internal departments and customer contacts.Work directly with customers to analyze account history.Collaborate with internal teams to analyze and resolve customer issues, focusing on root causes.Contact customers when new orders go on hold to resolve disputes and expedite payments.Participate in the credit approval process as needed.Respond promptly to customer requests via phone and email, including processing credit card payments and requesting customer master updates.Identify and escalate accounts that require demand letters or handling by third-party collection agencies.Essential Skills3+ years of Collections experience.Strong customer service skills.Comfort with high volumes of transactions and basic account reconciliations.Ability to handle high workload and meet weekly and monthly performance metrics.Experience with aging reports, accounts receivable, and invoicing.Additional Skills & QualificationsExperience in the Manufacturing and/or Service industry is preferred.Familiarity with SAP S4HANA is a plus.Ability to multi-task effectively.No specific education required.Work Environment

Work in a modern, newly constructed office in Eden Prairie with a team-oriented atmosphere. Enjoy a supportive culture with a strong focus on work-life balance and flexibility. The role requires in-office presence twice a week, on Tuesdays and Thursdays, with potential for increased days in the future. Join a globally recognized company with a rich history of nearly 150 years and a reputation for a positive work environment. Enjoy the support of a large, experienced team and the opportunity to grow within a publicly traded company.

Job Type & Location

This is a Contract position based out of Eden Prairie, MN.

Pay and Benefits

The pay range for this position is $20.00 - $28.84/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Eden Prairie,MN.

Application Deadline

This position is anticipated to close on Jan 1, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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