The Collections Specialist is responsible for obtaining payment updates, collecting, maintaining, and ensuring accurate payments for the assigned customer base. This role involves administering timely collection follow-ups and effectively adhering to collection policies to optimize collection efforts.
ResponsibilitiesGenerate a high volume of daily outbound collection outreaches via email and voice calls.Promptly notify management of any customer's unwillingness to adhere to their payment terms.Maintain over 90% of accounts receivable at 3%.Pull daily aging reports for the assigned customer base and contact customers with past due balances greater than 30 days.Document collection efforts, payment status, billing issues, and resolution status.Communicate with customers in a courteous and professional manner, both internally and externally.Document collection efforts in the company ERP system.Provide additional support to other departments when necessary to resolve customer issues.Respond promptly to credit hold queues to avoid customer delays at the counter or in order delivery.Monitor assigned shared accounts receivable credit department email inbox.
Essential Skills3-5 years of B2B collections experience.High school diploma or equivalent.Intermediate proficiency in Microsoft Excel, including exposure to VLOOKUP for converting aging reports.
Additional Skills & QualificationsExperience in collections, accounts receivable, and B2B collection calls.
Work Environment
This position follows a hybrid work model where, after a training period of about 90 days (dependent on performance), work will be conducted in the office from Tuesday to Thursday. The office is located in Lenexa and features a laid-back, casual environment with cubicle setups close to the warehouse floor. Working hours are from 8 AM to 5 PM. The company offers a comprehensive benefits package, including health coverage effective from the first day, a 401(k) plan with company contribution, life insurance, short- and long-term disability coverage, HSA and FSA options, paid time off, an Employee Assistance Program, employee discounts, and weekly pay frequency.
Job Type & Location
This is a Contract to Hire position based out of Lenexa, Kansas.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Lenexa,KS.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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