Collections Representative Job Description We are looking for a dedicated Collections Representative to join our team. You will play a critical role in contacting clients via phone or email regarding past due accounts. Your responsibilities will include monitoring and analyzing accounts that may require credit holds or credit increases, and referring them to the Credit Department. Additionally, you will be tasked with researching payments and obtaining any needed remittances, as well as escalating accounts that require outside collections. You will also be responsible for running and creating aging reports for stations and customers, and creating special Excel reports as needed. Responsibilities + Contact clients via phone or email regarding past due accounts. + Monitor and analyze accounts requiring credit holds or increases and refer them to the Credit Department. + Process invoice corrections and resolve disputes by collaborating with stations. + Research payments and obtain needed remittances. + Escalate accounts needing outside collections. + Run and create aging reports for stations and customers. + Create special Excel reports for customers as needed. Essential Skills + Customer service experience + Collections customer service experience + Credit and outbound calls handling + Entry-level collections experience Additional Skills & Qualifications + 2-3 years of customer service or office experience + Experience with Bill of Lading and Purchase Orders Work Environment Join a growing team in a brand new office where there is potential for future advancement to a supervisory role. You will be part of a team of eight, working closely together. The work environment encourages resilience and a straightforward approach to tasks without the need for excessive embellishment. Pay and Benefits The pay range for this position is $45000.00 - $50000.00/yr. 401K medical dental vision, family plan optionPTO that increases annuallygym in office Workplace Type This is a fully onsite position in SHELTON,CT. Application Deadline This position is anticipated to close on Aug 29, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.