Our client, a leader in the Consumer Packaged Goods industry, is seeking a Collections Associate to join their team. As a Collections Associate, you will be part of the Finance Department supporting the Accounts Receivable team. The ideal candidate will have excellent communication skills, strong analytical aptitude, and creative problem-solving abilities which will align successfully in the organization. **Job Title:** Collections Associate **Location: Solon, OH** **What's the Job?** + Conduct and provide collection analytics and root cause analysis to identify and correct issues leading to delayed or unpaid collectable items. + Gather and send customer-required documentation to assist in collection efforts. + Analyze customer accounts; monitor account details for non-payments, delayed payments, and other irregularities. + Collaborate with internal parties including Credit Management, Sales, and Business Service Centers to facilitate debt collection. + Participate in continuous improvement activities using Nestlé Continuous Excellence methodology. **What's Needed?** + Bachelor's degree required, preferably in Business, Accounting, or Finance. + Availability and flexibility to work different shifts based on customer geography/time zone. + One or more years of commercial customer service or collection experience preferred. + Excellent written and verbal communication skills. + Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook). **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Chance to develop and enhance your analytical and problem-solving skills. + Collaborative team culture that values input and innovation. + Exposure to various aspects of the finance and collections processes. + Opportunity for career growth and professional development. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.