Our client, a leading player in the hospitality industry, is seeking a Collections Agent OTC Hotel Accounting to join their team. As a Collections Agent, you will be part of the finance department supporting the hotel accounting team. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a keen attention to detail which will align successfully in the organization. **Job Title:** Collections Agent OTC Hotel Accounting **Location:** Memphis, TN **Pay Range:** $32 per hour **What's the Job?** + Provide research support for Accounts Receivable (AR) or guest (transient) disputes and compile supporting documentation. + Engage hotel teams to assist with identifying issues, resolving disputes, and obtaining client information as needed. + Collaborate with your Team Lead to resolve any necessary adjustments. + Maintain dispute resolution documentation in accordance with Hilton standards. + Process guest refunds and support special initiatives as advised by leadership. **What's Needed?** + Proven experience in a collections or accounts receivable role. + Strong analytical skills to research and resolve disputes effectively. + Excellent verbal and written communication skills. + Ability to develop coordinated and positive relationships with other finance and corporate departments. + Commitment to ensuring the privacy and security of confidential guest information. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in hotel accounting and finance. + Enhance your problem-solving and communication skills. + Participate in staff meetings pertinent to work assignments. + Be part of a company that values collaboration and professional growth. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.