Join JPMorganChase as a Collateral Services Analyst and make a meaningful impact on our lending operations. This role offers exceptional career growth and skill development opportunities within a supportive, innovative team. You’ll collaborate with talented professionals, expand your expertise, and help shape the future of our loan portfolio. Advance your career while contributing to a culture that values your skills and encourages mobility.

Job Summary
As a Collateral Services Analyst within our team, you play a vital role in ensuring the integrity and efficiency of our lending services. You will work closely with both internal and external stakeholders, using your conflict management and critical thinking skills to resolve issues and deliver high-quality results. We value collaboration, resilience, and time management, and you’ll be part of a team dedicated to maintaining the quality of our loan portfolio through meticulous collateral management.

Our team supports a wide range of commercial lending activities, focusing on post-closing document review and collateral management. You’ll engage in process improvement initiatives, partner with market and external partners, and contribute to operational excellence. This role provides exposure to complex lending scenarios and opportunities to develop leadership skills.

Job responsibilities

Manage and process loan collateral by adhering to established guidelines and procedures, ensuring accuracy and complianceTrack team performance indicators and generate reports for stakeholdersReview and analyze collateral reports, identifying discrepancies or issuesAssist with attestations and updates to procedures and supporting documentsParticipate in staff and partner meetingsMap processes and perform quality reviews using VisioAssist and resolve escalationsResearch and respond to internal inquiries for prompt customer resolutionUnderstand and adhere to Bank policies, compliance, and regulatory requirementsMeet and exceed established Service Level Agreements, exercising judgment and prioritizationParticipate in projects and working groups as required

 

Required qualifications, capabilities, and skills

5 years of prior loan operations experience in banking or financial services industryFoundational knowledge in commercial lending loan documentationFamiliarity with mainframe loan systems and commercial lending loan accounting systemsEmerging proficiency in conflict managementDeveloping critical thinking skillsStrong attention to detail and organizational skillsWork with a sense of urgency and seek constant improvementStrong internal and external customer service skillsTeam oriented, readily shares information and assists others

 

Preferred qualifications, capabilities, and skills

Expertise in stakeholder management and emotional intelligenceAbility to manage time effectively and maintain resilienceExperience in providing guidance to others and fostering collaborationSkill in leveraging AI and machine learning to enhance lending processes

 

Required or Additional Information

Visa sponsorship is not available for this position.Work schedules will be full-time in office, on a 40-hour per week schedule.