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Position Summary:

This position is responsible for accepting and issuing guests coats and packages that are stored in coat check.

Primary Duties and Responsibilities: includes but not limited to:

Maintains accurate records on the location of all coats and other items stored in coat check

Assists guests with wheelchairs and motorized scooter rentals, including payments

Remains visible and ready to serve arriving and departing guests

Greets guests and offers assistance with their coat room needs

Secondary Duties and Responsibilities:

Ensures wheelchairs and scooters are clean and in proper working order

Assists guests with directions and property information, as needed

Maintains a clean and organized work area

Minimum Education and Qualifications:

High School Diploma or equivalent

Previous guest service experience

Competencies:  Incumbent will master the following competencies while in this position:

Good written and verbal communication skills

Good organizational and multi-tasking skills

Training Requirements:

Knowledge of the proper procedures required for scooter rentals

SMART alcohol awareness

Physical Demands and Work Environment:

Must be able to lift up to 20 lbs.

Must be able to stand for extended periods of time

Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.