**Description:** The Cluster Director of Revenue Management is responsible for leading and executing the overall revenue strategy for **Grand Hyatt Seoul and Grand Hyatt Incheon** , maximizing total hotel profitability through data-driven pricing, inventory, forecasting, and distribution strategies. This role provides senior strategic leadership across Rooms, Food & Beverage, and all revenue-generating departments, working closely with the General Managers, Directors of Sales & Marketing, Ownership, and Hyatt regional and corporate teams. The position plays a critical role in Business Optimization Meetings and represents Revenue Management in owner-facing forums. **Revenue Strategy & Performance** + Develop, implement, and continuously refine **cluster-wide revenue strategies** to maximize RevPAR, RGI, total revenue, and profitability. + Lead pricing, inventory, and demand strategies across all segments (Transient, Group, Wholesale, Contract). + Ensure dynamic pricing strategies are effectively deployed and adjusted based on market conditions. + Oversee forecasting accuracy (daily, monthly, annual) and budgeting processes in line with Hyatt standards. + Analyze business performance and market trends to identify opportunities, risks, and strategic pivots. **Business Optimization & Stakeholder Leadership** + Actively **lead and participate in Business Optimization Meetings** , ensuring clear insights, actions, and accountability. + Prepare and present revenue performance, strategy, and forecasts to **hotel ownership and senior leadership** . + Serve as a trusted strategic advisor to General Managers and Commercial Leadership. + Partner closely with Sales, Marketing, E-Commerce, and Operations to align commercial strategies. **Distribution & Systems Management** + Ensure optimal use and governance of Hyatt revenue systems and tools (e.g. PrO, Opera, Reserve, Envision, BI platforms). + Oversee channel management strategy, ensuring alignment with Hyatt Distribution standards and driving direct bookings. + Manage relationships with OTAs, Global Contact Centers, and key distribution partners. + Ensure data integrity, system discipline, and best-practice adoption across both hotels. **Commercial & Cross-Functional Collaboration** + Partner with Directors of Sales & Marketing to develop group pricing strategies throughout the full sales cycle. + Support account strategy, segmentation, and total revenue optimization for key corporate and group business. + Work with Convention Services and Space Management teams to optimize meeting space utilization and total revenue contribution. + Support Marketing and E-Commerce alignment with customer segmentation and demand patterns. **People Leadership & Talent Development** + Lead, coach, and develop high-performing Revenue Management and Reservations teams across both properties. + Drive a strong revenue culture focused on accountability, innovation, and continuous improvement. + Oversee recruitment, training, performance management, and succession planning for revenue teams. + Champion Hyatt’s People Philosophy, Values, and Culture Characteristics. + Ensure high engagement scores and retention of key revenue talent. **Governance & Compliance** + Ensure compliance with all Hyatt, hotel, and local policies related to revenue, pricing, contracts, and data integrity. + Ensure all revenue-related reporting is accurate, timely, and compliant with corporate and regulatory standards. + Maintain strong professional relationships with industry peers and market competitors. **Qualifications:** + Minimum **8–10 years of progressive Revenue Management experience** in luxury or upper-upscale hotels. + Prior **Director of Revenue Management** experience required; **multi-property or cluster experience strongly preferred** . + Strong understanding of total hotel revenue optimization (Rooms, F&B, Meetings & Events). + Proven experience working with ownership groups and senior leadership. + Advanced analytical, forecasting, and strategic thinking capabilities. + Strong leadership presence with the ability to influence cross-functional teams. + Proficiency with Hyatt revenue systems and BI tools preferred. + Fluent in English; Korean language capability strongly preferred. + Korean National Only **Primary Location:** KR-11-Seoul **Organization:** Grand Hyatt Seoul **Job Level:** Full-time **Job:** Sales **Req ID:** SEO002160 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.