Job Description

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Public Cloud Platform Engineer at JPMorgan Chase within the Global Technology team, you will be guiding application teams on moving to public cloud, support with maintaining, and support resolving production incidents that impact our customers, clients, and businesses around the globe.

Job responsibilities 

Drive, support, and deliver on a strategy to operate on a build broad use of Amazon's utility computing web services (e.g., AWS EC2, AWS S3, AWS RDS, AWS CloudFront, AWS EFS, CloudWatch, EKS)Identify opportunities to improve resiliency, availability, secure, high performing platforms in Public Cloud using JPMC best practicesImprove reliability, quality, and reduce to time to resolve issues in production incidents on software applications in prodMeasure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improveProvide primary operational support and engineering for the public cloud platformDebug and optimize systems and automate routine tasks.Collaborate with a cross-functional team to identify potential risks in production and opportunities to improve user experiences at every interaction.Drive work streams to ensure Applications meet strict non-functional requirements for Public Cloud On-boarding Evaluate production readiness through game days, resiliency tests and chaos engineering exercises.Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Monitor metrics and program health, anticipate and clear blockers, manage escalations

 

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 3+ years applied experienceA deep understanding of business technology drivers and their impact on architecture design, performance and monitoring, best practicesexperience/knowledge building or supporting web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3Experience using DevOps tools in a cloud environment, such as Ansible, Artifactory, Docker, GitHub, Jenkins, Kubernetes, Maven etc.Experience across the SDLC process – Design and/or Development and/or support Experience/Knowledge using monitoring solutions like CloudWatch, Prometheus, DatadogExperience/Knowledge of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or TerraformExperience with one or more public cloud platforms like AWS, GCP, Azure Experience with automation of Infrastructure tasks using Python or other languagesKnowledge in leveraging AI/LLM tools to enable self-service on diagnosing infrastructure errors/failures

 

Preferred qualifications, capabilities, and skills

A proactive approach to spotting problems, areas for improvement, and performance bottlenecksSRE mindset Culture/Approaches: To run better production systems by creating engineering solutions to operational problems.