Location: Global/Remote (Americas focus). Residence in Brazil or Argentina.

Working modality: Hybrid ideally (with location in Sao Paulo or Buenos Aires) with home-based possibility.

FSP-sponsor specific.

Are you passionate about ensuring clinical sites receive accurate, timely payments that keep global trials moving? Do you thrive in fast‑paced environments, enjoy problem‑solving, and love partnering with teams across the world? If so, this role might be the perfect fit.

We’re looking for a Clinical Payments Specialist to lead the end‑to‑end clinical site payment process across the Americas region. In this highly visible and impactful role, you’ll oversee a global payments portfolio, support internalization initiatives, collaborate with operational teams, and ensure world‑class service to clinical sites and internal stakeholders.

As a key member of our global payments team, you will:

Lead and oversee the work of team members and vendors to guarantee accurate and timely investigator site payments.

Drive the site payment internalization initiative, setting priorities and ensuring flawless execution.

Manage complex, non-routine payment workflows, helping resolve issues quickly and efficiently.

Act as the main point of contact for Global Clinical Operations, investigators, and other internal/external partners.

Collaborate with vendors and site contracts teams to establish accounts and clarify payment terms.

Monitor and optimize payment processes, ensuring compliance and continuous improvement.

Maintain payment tracking systems (Smartsheet, Power BI) and ensure ALCOA+C‑compliant financial documentation.

Provide training and serve as Subject Matter Expert on clinical site payments for global teams.

Support audits, reporting, reconciliations, and system enhancements across the portfolio.

Continuously identify process improvements and champion operational excellence.

The ideal candidate brings a mix of leadership, financial acumen, operational excellence, and strong communication skills. You are someone who can navigate complexity, work across global teams, and remain calm under pressure.

Must-haves:

Bachelor’s degree

4+ years in finance, pharma, biotech, clinical operations, or investigator payments

Advanced skills in Microsoft Office (Excel, PowerPoint, Word, Outlook)

Fluent in written and verbal English and Portuguese. Preferable to also have written and verbal Spanish skills.

Strong analytical, organizational, and problem‑solving skills

Excellent communication and stakeholder management abilities

Ability to work independently and in matrixed global teams

Preferred:

Knowledge of clinical trial payment processes in North America & LATAM

Experience managing vendors

Familiarity with CTMS systems (Oracle CTMS preferred), ClinRun, Smartsheet, SharePoint, MS Project

Understanding of financial files, investigator budgets, and contract implications

Comfortable presenting to small/medium audiences

Flexible, tech‑savvy, and highly organized with a positive, proactive attitude

Why This Role Matters

Clinical trials depend on efficient, transparent payment processes to maintain strong site relationships and support operational success. In this role, your work directly impacts trial performance, site satisfaction, and overall study execution across the Americas and beyond.

If you want to make a real difference in global clinical research while growing your leadership and operational expertise, we’d love to hear from you!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.