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Clinical Patient Access and Scheduling Representative - Lakewood Orthopedic Clinic - (Mon-Fri, 8a-4:30p)

101 Truman Medical Center

Job LocationUH Lakewood Medical Center

Kansas City, Missouri

DepartmentClinic Orthopedic UHLMC

Position TypeFull time

Work Schedule8:00AM - 4:30PM

Hours Per Week40

Job Description

Do you love helping people? Thrive in a fast-paced, team-oriented environment? Want to be the friendly face that helps patients get the care they need? If so, we want YOU to join our team!

At Lakewood Orthopedic Clinic, we believe in making every patient experience smooth, welcoming, and stress-free. As a Clinic Patient Access and Scheduling Rep, you’ll be the go-to person for scheduling appointments, handling check-ins and check-outs, and keeping everything running on schedule.

What You’ll Do Every Day

Serve as the friendly first point of contact—greet patients, answer questions, and set the tone for a great visit

Schedule appointments efficiently to keep clinic operations running smoothly

Verify insurance, collect co-pays, and ensure financial information is accurate

Maintain organized and up-to-date patient records

Assist patients with resources such as financial assistance, referrals, and insurance options

Partner with clinic staff to support daily operations

Why You’ll Love It Here

Positive, supportive work environment

Opportunities for growth and learning in the healthcare field

The chance to make a meaningful difference in patients’ lives

Competitive pay and strong benefits package

What We’re Looking For

High school diploma or equivalent (required)

Customer service experience (healthcare experience is a plus)

Strong communication skills for interacting with patients, families, and providers

Comfortable using computers and scheduling software

Bonus: familiarity with medical terminology and insurance basics

If you’re detail-oriented, people-focused, and excited to help make healthcare easier for everyone—this is the role for you.

Apply today and let’s make a difference together!