Clinic Office Manager **Nurtiva Pelvic Therapy** 1 Positions ID: 3 Posted On 09/05/2025 Refreshed On 01/07/2026 **Job Overview** **Lead Client Services & Operations Specialist** **Nurtiva Pelvic Therapy** is a cash-based clinic providing true one-on-one, 60-minute care. WeΓÇÖre seeking a **take-charge, systems-minded** office manager who loves numbers, spreadsheets, and client-management toolsΓÇöand who' energized by improving processes. YouΓÇÖll be the operational heartbeat of the clinic: client experience, scheduling and payments, reporting, and smooth day-to-day flow. Cross-training for clinician-directed **shockwave support** is included (training provided). **Why youΓÇÖll love this role** + **Own the front-to-back ops:** visible impact on client experience and clinic performance + **Make things better:** bring ideas, streamline workflows, build dashboards, tighten SOPs + **Close-knit team:** calm, supportive environment with meaningful patient outcomes + **Stable schedule + benefits:** full-time hours, PTO, paid holidays **What youΓÇÖll own** + **Client services:** primary point of contact; scheduling, reminders, check-out, payments; warm, professional communication + **Operations & reporting:** maintain weekly/monthly reports, track KPIs + **CRM/EMR & email tools:** attend trainings, implement workflows, templates, and automations; maintain clean data + **Website coordination:** package update requests and coordinate with web vendor; basic content QA + **Marketing support (light):** capture short videos/photos of clinicians ΓÇ£in actionΓÇ¥ and forward to our social media manager (no posting required) + **Clinic organization:** laundry flow, stock/tidy treatment rooms, manage supplies/inventory + **Team coordination:** support staff scheduling, ensure coverage, reinforce policies and follow-through + **Shockwave cross-training:** provide clinician-directed support during sessions as needed (training/SOPs provided) **What you bring** + **Ownership mindset:** proactive, dependable, comfortable taking the lead and proposing improvements + **Numbers & tools:** confident with spreadsheets (formulas/pivots a plus), CRM/EMR use, and basic reporting + **People skills:** warm client presence, clear communication, steady under pressure + **Detail & follow-through:** accurate, timely work; habit of checking the task list/chat and closing loops + **Comfort learning clinical support tasks** (clinician-directed shockwave) with training and SOPs + **HIPAA awareness** and respect for patient confidentiality **Nice-to-haves:** prior healthcare front office experience; basic email-marketing/automation exposure. **Compensation & schedule** + **Hourly:** **$18—$22** , paid bi-weekly + **Benefits:** **PTO + paid holidays** (clinic policy applies) + **Schedule:** **Mon—Thu 8:15—5:00, Fri 8:15—2:00** **How to apply** Email **drlesliekremer@gmail.com** with the subject **ΓÇ£Lead Client Services & Ops — Application.ΓÇ¥** Include your resume and brief answers (2—3 sentences each) to: 1. A process you improvedΓÇöwhat changed? 2. A spreadsheet/report you built that helped a team decide or act. 3. Your comfort level learning clinician-directed shockwave support (with training). Primary Contact 1755184585405 Leslie Kremer Owner, 563-503-9282 Phone Phone Phone Fax admin@drlesliekremer.com Email True True True **Job Details** Categories Health Care Location Dubuque, IA Shift Flexible Job Type Employee Full/Part Full Time Pay/Salary $18-22 per hour Benefits PTO (Paid Time Off) Paid Holidays **Qualifications** Education High School/GED Experience 1-2 Years Company ID 78090 Job REQ # 3 \# Positions 1 Start Date 20250905 End Date 20260731 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Account Manager - Health and Wellness Cottingham & Butler/ SISCO Assistant Director of Clinical Education- Physical Clarke University Account Manager Cottingham & Butler/ SISCO Account Manager Cottingham & Butler/ SISCO Orthopaedic Clinical Tech/Athletic Trainer Medical Associates CMA/LPN/RN -Neurosurgery Clinic UnityPoint Health Finley Hospital Creative Design Manager Cottingham & Butler/ SISCO Bilingual RN Case Manager Cottingham & Butler/ SISCO Benefits Sales Manager Cottingham & Butler/ SISCO Clinical Preceptor UnityPoint Health Finley Hospital **Share this Job** Nurtiva Pelvic Therapy **About the Company** At Nurtiva Pelvic Therapy, our mission is to nurture whole-person healing by addressing the root causes of dysfunction within the pelvis and entire bodyΓÇöbody, mind, and lifestyle. We walk alongside women and families through every life stage with expert, hands-on care, empowering them to live fully, move freely, and stay connected to what matters most.