Client Support Technician Internship **Colony Brands, Inc.** 1 Positions ID: 83757 Posted On 10/29/2025 Refreshed On 12/30/2025 **Job Overview** SC Data Center is an affiliate company of Colony Brands, Inc., which is one of the world' largest and most successful direct marketing catalog and e-Commerce companies. To support our growing business, we are seeking a self-motivated and organized Client Support Technician who has experience with troubleshooting client level hardware/software and experience with Microsoft and Apple software products. This position will be a great fit for someone with solid technical IT skills who enjoys helping others resolve their computer and technology issues. **The Client Support Technician Internship will begin in June and end in August or December 2026.** **What You'll Do** The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities. The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system. In addition, you will be responsible for: + Assembly and configuration of PC / MAC hardware + Documentation and mentoring of the Help Desk + Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions + Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools + Apple OS Imaging and/or patching skills utilizing JAMF + End User Support for Mobile Phones / Tablets via Microsoft Intune + Citrix Client Troubleshooting + SCCM Client Troubleshooting + Microsoft E-Mail and Office Support via Office 365 + Printer / Copier / Audio Visual Troubleshooting and Support + Active Directory User Account / Group and Permission Support **What It Takes** We are looking for highly motivated individuals to join our Employee Experience team with majors related to Computer Science and Networking & Security. Ideally you will have strong oral and written communication skills and the ability to work effectively with multiple personality type. Also, we are looking for: - At least Junior Senior standing, recent graduates may be considered - Cumulative GPA of 2.80 or higher - Solid understanding of Windows Operating Systems (Mac also beneficial) - Solid troubleshooting skills for client level hardware including desktops, laptops, mobile phones, tablets and printers - Solid communication skills, verbal and written. Documentation and participation/contribution to team discussions will be part of the role. - Experience with Microsoft Office, Anti-Virus Malware Tools and PowerShell would be beneficial for the role. - Ability to work independently **This position is not eligible for remote work and would require you to work onsite in Monroe, WI for the duration of your internship.** **Note: We do not offer sponsorship for any position at this time.** Primary Contact 214918 Rudy Folk Sr. Talent Acquisition Specialist, 608-324-8818 Phone Phone Phone Fax Rudy.Folk@colonybrands.com Email True False True **Job Details** Categories Information Technology/Telecommunications Location Monroe, WI Shift First Shift Job Type Temp Full/Part Part Time **Qualifications** Education Some College Company ID 937 Job REQ # \# Positions 1 Start Date 20251029 End Date 20260227 Featured Job 0 TH Ad 0 TH Comments **Similar Jobs** Maintenance Technician - Manufacturing Sedona Staffing Services Maintenance Technician - Nights shifts Available Sedona Staffing Services Ophthalmic Technician Express Employment Professionals Accounting and Administrative Support Specialist Express Employment Professionals SALES SUPPORT PROFESSIONAL Sedona Staffing Services Maintenance Technician - CNC and Electrical Sedona Staffing Services Specialist-SUD Peer Support Hillcrest Family Services Micro Soldering Technician / Repair Technician Sedona Staffing Services Maintenance Technician Hillcrest Family Services IT Programmer Intern – Summer Internship Medical Associates **Share this Job** Colony Brands, Inc. **About the Company** As one of North America' largest multi-channel, direct-marketing companies, we take pride in our diverse portfolio of affiliates, brands, and products. Despite our growth over the last century, we remain true to our roots as a private, customer-focused business based in Monroe, WI. Stability is just one aspect of our culture. What truly defines us is our commitment to our Core Values, fostering employee growth, and creating a better place to live and work. We are dedicated to supporting the communities we serve and offer a wide range of benefits and programs to enhance the well-being of our employees. Learn more here: https://www.colonybrands.com/