Mercer is seeking candidates for the following position based in the Warsaw office:

What can you expect?

Client Solutions Specialist role is based in our Warsaw office in the Client Solutions Team - CST, which is a unique place. Our organization is characterized by experienced and friendly managers, as well as open and diverse corporate culture. If you like genuinely multinational, multicultural, and dynamic environment – this work offer is definitely for you. In this role you will have a chance to develop and maintain day-to-day relationships with Mercer’s clients and consultants in the Mobility solutions area.

What is in it for you:

Flexible working hours and hybrid model of work (default 2 days of home-office a week, unless you prefer to come to the office more often)

Opportunities for professional development and career growth

Global role with truly international exposure – collaborating with teams across regions

Attractive benefits package (including private health care, sports card, life insurance, lunch card, language courses, retirement plan)

Multilingual community with an inclusive atmosphere

Stable employment at a multinational Group with 150 years of history

Comfortable office in Warsaw city center (Al. Jerozolimskie 98, Pl. Zawiszy area)

We will count on you to:

Support the team with daily workload and when required to work directly with multinational clients

Advise our internal consultants and clients on Mercer Mobility products, services and tools

Cooperate with market consultants – providing sales support (sales presentations, product information, preparing contracts, contacting clients etc.)

Answer day-to-day client queries via email and phone

Provide one-on-one demo/presentations on Mercer on-line platforms and methodology for clients

Communicate and cooperate with colleagues from other teams and departments internally

What you need to have:

Experience in the areas of professional customer services

Excellent command of spoken and written English

Proficiency in Excel and overall MS Office

Strong attention to details, being able to peer review documents

Well-developed organizational skills and ability to effectively prioritize tasks

Client success mindset and ease in professional communication

Ability to work full-time

What makes you stand out:

Market research, HR, or Mobility area experience

Experience in sales and/or negotiations with clients

Previous work or study related to international exposure

Knowledge of additional languages (Spanish, French, German, Italian)

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact on colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

If you are interested, please send your CV in English.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.