Client Service Associate | Established RIA Firm
Robert Half Finance & Accounting
Description
Jennifer Fukumae with Robert Half Finance & Accounting is partnering with a well-established Registered Investment Advisory (RIA) firm in Palo Alto seeking a Client Service Associate to support advisors and service high-net-worth clients. This role is ideal for someone who enjoys being client-facing, detail-oriented, and deeply involved in the day-to-day servicing of investment portfolios. You will play a key role in maintaining strong client relationships while supporting advisors with operational and administrative needs.
Key Responsibilities:
+ Serve as a primary point of contact for clients, delivering a high level of service and responsiveness
+ Support Financial Advisors with account onboarding, maintenance, and asset transfers
+ Prepare and process custodial paperwork across platforms such as Schwab, Fidelity, and Pershing
+ Coordinate client meeting preparation, including reports, performance summaries, and presentation materials
+ Process daily transactions including wires, ACHs, journals, and account updates
+ Monitor account activity and follow up on outstanding items to ensure timely resolution
+ Liaise with custodians and internal teams to resolve operational or client-related inquiries
+ Maintain accurate client records and documentation in CRM and portfolio management systems
+ Assist with compliance-related tasks, audits, and regulatory documentation as needed
+ Identify opportunities to improve client service workflows and operational efficiency
Requirements
+ Prior experience in client service, operations, or associate roles within an RIA or wealth management firm
+ Familiarity with custodians such as Schwab, Fidelity, Pershing, or TD Ameritrade
+ Strong organizational skills with exceptional attention to detail
+ Professional communication style and client-first mindset
+ Ability to manage multiple priorities in a fast-paced, relationship-driven environment
+ Series 7 and/or 66 is a plus, but not required
If you have experience supporting advisors and delivering white-glove service to clients and are curious to learn more, please apply and send a message on LinkedIn to Jennifer Fukumae.
Location: Palo Alto, CA (Hybrid)
Compensation: $70-100k (DOE) base salary + bonus
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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