Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

POSITION SUMMARY:
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Summary
The Client Reporting Associate is responsible for transforming complex operational and portfolio data into clear, compelling insights through high\u2011quality reporting, dashboards, and executive\u2011level presentations. This role blends strong analytical capabilities with advanced visual storytelling skills to support data\u2011driven decision\u2011making across TMG operations. The ideal candidate is tech\u2011savvy, creative, detail\u2011oriented, and highly collaborative, with the ability to produce accurate, visually engaging deliverables for both clients and internal stakeholders.\n

Key Responsibilities\n

Data Analysis & Reporting
• Design, develop, and maintain accurate monthly, quarterly, and annual client reports using advanced Excel functions (pivot tables, Power Query, complex formulas).
• Independently produce customized client and portfolio reporting tailored to unique client requirements.
• Conduct ad\u2011hoc analyses to support business initiatives and provide data\u2011driven recommendations.
• Ensure data accuracy, consistency, and integrity across all reporting deliverables.
Business Intelligence & Dashboards
• Create, optimize, and manage interactive Power BI dashboards to monitor KPIs across accounts and operational functions.
• Build data models and visualizations that support operational insights and leadership decision\u2011making.
• Identify opportunities to automate manual reporting processes and streamline workflows.
Presentation Development & Visual Storytelling
• Build professional, brand\u2011compliant PowerPoint presentations for monthly\/quarterly reports, QBRs, and special projects.
• Develop visually engaging charts, graphs, and infographics to clearly communicate trends and insights.
• Compile and present clear, concise, and persuasive reports for senior leadership and client audiences.
Data Management & Integrity
• Extract, clean, and transform data from multiple sources, including SQL databases and enterprise systems.
• Troubleshoot reporting discrepancies and support management in resolving data issues.
• Maintain strict quality control standards to ensure accuracy and on\u2011time delivery of all reporting.
Collaboration & Stakeholder Support
• Partner with Operations, Management, and cross\u2011functional teams to gather reporting requirements and define metrics.
• Translate business needs into actionable analytics, dashboards, and presentation materials.
• Support the development and documentation of workflows under the direction of Operations Management.
Client Engagement & Feedback
• Create and distribute client surveys; monitor, analyze, and compile results for leadership review.
• Develop a comprehensive understanding of client portfolios, data sources, and reporting expectations.
Training & Administrative Support
• Assign monthly training modules to TMG Associates through the corporate VLC and track completion rates.
• Support additional special projects and reporting initiatives as assigned.\n

Qualifications\n

Education
• Bachelor's degree preferred in Business, Finance, Statistics, Computer Science, or a related analytical field.
Technical Skills
• Advanced proficiency in Microsoft Excel (Power Query, Power Pivot, VLOOKUP, pivot tables, data modeling).
• Strong expertise in Power BI, including data modeling, DAX, and visualization best practices.
• Familiarity with SQL or other database querying languages.
• Strong PowerPoint design skills, including layout, animation, and embedded media.
Analytical & Soft Skills
• Exceptional analytical and problem\u2011solving abilities with strong attention to detail.
• Ability to interpret data, identify trends, and translate complex findings into clear, executive\u2011ready narratives.
• Excellent written and verbal communication skills, including experience presenting to senior leadership.
• Strong organizational skills with the ability to manage multiple projects and meet tight deadlines in a fast\u2011paced environment.