Metro Manila, National Capital Region, Philippines
24 hours ago
Client Ops Specialist IV

Join our Global Screening Operations team and play a pivotal role in safeguarding JPMorgan Chase. Be part of a culture that values innovation, challenges the status quo, and strives for excellence.

As a Client Screening Analyst in the Digital & Platform Services at Global Screening Operations, you will be at the forefront of maintaining JPMorgan Chase's resilience. You will help the firm grow responsibly by anticipating risks and solving real-world challenges that impact our company, customers, and communities. Our culture encourages thinking outside the box and striving to be best-in-class.

Job Responsibilities:

Conduct searches and gather data using specialized applications to identify anomalies related to political affiliations, negative media, and sanction hits.Analyze and investigate alerts generated by standard policies, procedures, and tools.Review daily alerts to determine matches to clients and escalate to Level 2 teams as necessary.Document opinions and dispositions with adequate evidence.Maintain individual and team throughput and quality targets.

Required qualifications, capabilities, and skills:

Minimum of 2 years of experience in Client Screening or Know Your Customer/Client.Bachelor's degree required in finance or related disciplines.Strong verbal and written communication skills; ability to communicate effectively within a team and across departments.Intermediate MS Office skills.Self-motivated and proactive, with the ability to work accurately under pressure and meet deadlines.Ability to work independently and multitask in a fast-paced environment.Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment.Strong analytical ability and critical thinking skills; ability to identify issues accurately and offer solutions.Flexible to work variable shifts, including weekends and holidays, as per business requirements.

Preferred  qualifications, capabilities, and skills:

Experience in identifying opportunities for improvement and driving operational process changes with a focus on innovation.Strong controls mindset.
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