The Client Facilitation Group partners with Sales, Trading, and Relationship Management to ensure that Markets is meeting certain Know Your Customer requirements across all of Citi’s entities and regions. This role will primarily support Citi's platinum clients. The responsibilities of the position include:
Liaise with clients, relationship managers, and sales coverage to obtain/confirm Know Your Customer information
Coordinate with AML, KYC operations, and Business Risk to complete KYC exercises in accordance to Citi Policy / country regulations while troubleshooting client pushback
Adhoc support
Knowledge/Experience:
Strong communication and problem solving skills with drive and ability to continuously develop and improve processes
Demonstrated strengths in building trusted relationships
Skills:
Numerate /Analytical
IT skills – Excel, other Microsoft suite
Ability to work as part of a team and autonomously
Strong attention to detail / high levels of accuracy
Description
Ability to manage and prioritize own workload effectively and resolve conflicting priorities
Results / Task oriented
Excellent communications skills (written / verbal) at all organizational levels.
Strong customer focus/relationship building skills
Qualifications:
Bachelor’s/University degree or equivalent experience
Competencies:
Communication / Relationship Building
Attention to detail / Prioritization
Using one’s initiative to take function to the next level
Ability to work to strict deadlines
Project Management
Strong team player / Strong IT skills
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Job Family Group:
Institutional Sales------------------------------------------------------
Job Family:
Investor Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Getzville New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$61,120.00 - $85,280.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Feb 18, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.