Client Director Aon’s Health & Benefits team is a part of our broader Human Capital business, Australia’s leader in helping organisations attract, retain, protect, and sustain the workforce they need to be able to deliver on their business strategy. By addressing people risk through the provision of data driven insights and quality advice, we help clients make better decisions about their most important asset, their people This is a hybrid role with the flexibility to work both virtually and from our Sydney office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like + Manage a team of Client Managers and Client Executives to drive growth strategies and deliver superior service and broking/placement outcomes for the Professional Services segment. + Lead a portfolio of clients across Life, PHI, and Accident & Health insurance. + Mentor and support Client Managers/Executives to conduct local market planning and contribute to broader growth strategies + Develop a talent strategy for the team + Develop strategies that deliver client value and maximise growth opportunities and client retention + Develop scorecards, set targets and individual KPI’s that drive the right behaviours and contribute to growth targets + Support and coach colleagues across the team to enable high levels of servicing capability and to deliver cultural change + Monitor, evaluate and report on cross sell, forecasting and budget activity across the portfolio How this opportunity is different This role is responsible for leading a team of Health & Benefits consultants with a focus on Professional Services clients. You and your team will be responsible for providing service excellence to clients to help them build, place, manage and promote employee benefits programs to their employees. You will also be responsible for growth of your portfolio and working closely with other teams within Aon to deliver integrated solutions to clients. Skills and experience that will lead to success Experience + Experience in a senior leadership role + Operational excellence to provide quality service to clients whilst achieving a healthy profit margin for the business + Success leading high performing teams and driving and executing change + Proven results building a team and function from the ground up + Ability to communicate effectively in oral and written form + Extensive knowledge of benefit plans and programs including the various legislative requirements + Organised with good time management skills + Proven track record to successfully manage multiple consulting engagements for a diverse range of clients + Previous experience of at least 5 years of working in group risk for insurers or consulting/broking company or rehabilitation firm Skills/Knowledge + Aon/Industry knowledge + Ability to develop and implement strategy + Business Planning skills + People Leadership, strong ability to mentor and engage teams + Commercially minded and numerically astute + Ability to handle and influence senior stakeholders + Knowledge and understanding of financial reporting requirements and strong P&L management + Influencing and negotiation skills + Bachelor’s degree or other relevant qualifications (desirable) How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #LI-RC2 #LI-Hybrid 2573808 Client Director Aon’s Health & Benefits team is a part of our broader Human Capital business, Australia’s leader in helping organisations attract, retain, protect, and sustain the workforce they need to be able to deliver on their business strategy. By addressing people risk through the provision of data driven insights and quality advice, we help clients make better decisions about their most important asset, their people This is a hybrid role with the flexibility to work both virtually and from our Sydney office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like + Manage a team of Client Managers and Client Executives to drive growth strategies and deliver superior service and broking/placement outcomes for the Professional Services segment. + Lead a portfolio of clients across Life, PHI, and Accident & Health insurance. + Mentor and support Client Managers/Executives to conduct local market planning and contribute to broader growth strategies + Develop a talent strategy for the team + Develop strategies that deliver client value and maximise growth opportunities and client retention + Develop scorecards, set targets and individual KPI’s that drive the right behaviours and contribute to growth targets + Support and coach colleagues across the team to enable high levels of servicing capability and to deliver cultural change + Monitor, evaluate and report on cross sell, forecasting and budget activity across the portfolio How this opportunity is different This role is responsible for leading a team of Health & Benefits consultants with a focus on Professional Services clients. You and your team will be responsible for providing service excellence to clients to help them build, place, manage and promote employee benefits programs to their employees. You will also be responsible for growth of your portfolio and working closely with other teams within Aon to deliver integrated solutions to clients. Skills and experience that will lead to success Experience + Experience in a senior leadership role + Operational excellence to provide quality service to clients whilst achieving a healthy profit margin for the business + Success leading high performing teams and driving and executing change + Proven results building a team and function from the ground up + Ability to communicate effectively in oral and written form + Extensive knowledge of benefit plans and programs including the various legislative requirements + Organised with good time management skills + Proven track record to successfully manage multiple consulting engagements for a diverse range of clients + Previous experience of at least 5 years of working in group risk for insurers or consulting/broking company or rehabilitation firm Skills/Knowledge + Aon/Industry knowledge + Ability to develop and implement strategy + Business Planning skills + People Leadership, strong ability to mentor and engage teams + Commercially minded and numerically astute + Ability to handle and influence senior stakeholders + Knowledge and understanding of financial reporting requirements and strong P&L management + Influencing and negotiation skills + Bachelor’s degree or other relevant qualifications (desirable) How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #LI-RC2 #LI-Hybrid