Job Summary: SUNY Upstate Urology Clinic is seeking a Clerical Specialist II to be apart of the Urology Team at Upstate's Community Campus. Key Responsibilities: + Provide clerical support in the Ambulatory Care setting. + Perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system. + Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays. + Obtain insurance authorizations, referrals, and manages denial processes. Understands the need for ABN's and Waiver of Liability patient signatures. + Attends education on insurance changes and updates. + Use of computer systems such as Epic, Microsoft applications, etc. as needed. + Generate routine forms and other documentation. + Answers telephone, prioritizes incoming mail, faxes and correspondence. + Accepts assignments to other areas as needed. Minimum Qualifications: + Associate's degree and two (2) years relevant clerical experience or an equivalent combination of education and experience. + Computer skills and keyboarding are necessary. + Ability to maintain good public relations with patients, visitors, co-workers and other individuals. + Excellent written/oral communication skills required. Preferred Qualifications: Knowledge of medical billing and experience in an ambulatory administrative setting preferred. Work Days: Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays) Message to Applicants: Salary Range: $41,600-$52,478, DOE Recruitment Office: Human Resources