By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Technician **Claims Technician** **Job Location: Remote (UK‑based only)** **Job Type: Permanent – Full Time (35 hours pw), No Weekends** **Remuneration: Competitive salary taking into account skills, experience and qualifications** **We are looking for an experienced and confident Claims Technician to join our team in a fully remote, full‑time capacity.** In this role you will work within a specialist environment, you will be “loaned out” on secondment to both internal and external clients, providing expert claims support across a wide range of portfolios. This model gives you the opportunity to work with diverse stakeholders while being fully supported by your Sedgwick team. This role offers exceptional variety: each assignment typically lasts between 3–12 months, allowing you to broaden your technical knowledge, gain exposure to multiple systems, and build strong relationships with clients across the UK. No two days are the same, and while the work is remote, there may be occasional travel to client offices for training, with all associated expenses covered. In this position, you will manage a caseload of motor and liability claims, such as Third-Party Personal Injury (both Portal and Non‑Portal), along with some exposure to property damage, employers liability, professional liability, credit hire, accident damage, and out‑of‑jurisdiction cases. You’ll assess liability, review evidence, negotiate fair settlements, apply relevant legislation and protocol requirements, and support both internal and client teams while ensuring claims progress efficiently through to settlement. **The skills you will have when you apply:** + Demonstrated, end‑to‑end capability in managing intricate motor/liability/injury claims, including nuanced assessment, liability evaluation, and resolution across varied case types. + Extensive comprehension related legislation, regulatory frameworks, and claims‑handling protocols, applied with precision in complex, multi‑layered scenarios. + Advanced communication and negotiation competence, enabling clear articulation of technical, legal, and insurance concepts to individuals of all backgrounds, irrespective of gender. + Proven ability to analyse, quantify, and validate losses, ensuring accuracy in settlement forecasting and alignment with statutory and procedural requirements. + Skilled application of the CRU process and associated pre‑action protocols, ensuring compliant and methodical progression of claims. + High‑level analytical acuity, including the capacity to detect fraudulent indicators, navigate multi‑jurisdictional litigation environments, and operate autonomously across diverse claims systems. **What we’ll give you for this role:** **Remuneration & more** + Competitive salary based on skills, experience and qualifications + Self‑Invested Personal Pension Scheme (SIPP) + 25 days' holiday plus bank holidays + Flexible working from our office or your home **Health & support** + Private healthcare plan (including pre‑existing conditions) + Life assurance + Group Income Protection + Employee Assistance Programme **Other benefits** + Voluntary benefits including green car scheme, dental cover, cycle to work programme, season ticket loan, wellbeing apps and digital GP services + Discounts on a wide range of products and services **This isn’t just a position — it’s a pivotal role in shaping our industry.** At Sedgwick, you’ll operate behind the scenes for some of the UK's most trusted insurance brands, helping resolve millions of claims each year. You’ll also be building the future of insurance with Sedgwick University, our industry‑leading training and development platform with 15,000+ on‑demand courses and opportunities to continue your formal education — all available from your first day. You’ll join a community passionate about protecting people and businesses. This isn’t just a job; it’s an opportunity to make a meaningful impact. **Next steps for you:** **Think we’d be a great match? Apply now — we want to hear from you.** If you feel you’re missing a few skills, we still encourage you to apply. We welcome applicants from all backgrounds, including seasoned claims professionals, returners to the workforce, and those looking for their next step in insurance. We are proud to uphold a zero‑tolerance approach to discrimination of any kind, regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. After the closing date, we will review all applications and invite selected candidates to interview, which may be virtual or in‑person. Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. **Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**