We are seeking a Claims Consultant to join our high performing team of consultants in Perth. You will support the General Claims Manager in the delivery of claims determination and data management for the provision of an efficient and effective Claims Management service to the Members of the LGISWA.
 

You will be responsible for technical claims management of general claims (liability, property and motor) including gathering information, determining Policy coverage, liability and quantum, preparing correspondence, calculating settlements and processing payments.

This hybrid role offers the flexibility of working from home while collaborating in the office at least three days a week.

This is a Full-time fixed term position until July 2026 with the possibility of extension subject to need.

We will count on you to:

Undertake technical claims management of general claims (liability, property and motor), under the direction of the Manager, General Claims and in accordance with claim management guidelines.Instruct and liaise with external lawyers and investigators for litigated claims.Make determinations on response of policies to claims received from our Members.Attend Court mediations / pre-trial conferences and instruct lawyers in resolving claims.Represent Members in Minor Case proceedings.Assist as required, Portfolio Manager and Manager, General Claims with the preparation, monitoring and analysis of claims dataIdentify and pursue all opportunities of achieving appropriate risk advice and timely claim resolution for civil liability claims, to achieve effective financial outcomes.Provide administrative and claim management support in a team environment as required.

What you need to have: 

Experience in claims management across the Liability, Property or Motor space.Ability to communicate effectively and professionally with various stakeholders.Detailed oriented with excellent organisation skills for handling claims documentation.A proactive team player who can work independently and lead by example.A law degree is preferred, but not essential.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.