Every day, 9.000+ SoftwareOne colleagues care for demanding business challenges with intelligence and grit. And every day, 400+ Professionals in 20+ countries build and operate the systems that run SoftwareOne. Those 400+ individuals deliver 24/7 support through different time zones and work in a hybrid Multi-Cloud environment (AWS, Azure). This team is called "IT & Solutions" and is leading SoftwareOne's internal transformation by rethinking traditional IT and business operations, while driving innovation and efficiency for its thousand's employees worldwide. #DrivenToDeliver #IgniteTheMagic
Are you looking for a VDI Citrix opportunity?
The role
We are in search of:
Citrix VDI Engineer
team: Services SoftwareOne | pensum: full time
location: Bulgaria | working model: hybrid | traveling: no
The role's daily focus involves working within the client's ITSM system and following ITIL processes to run IT infrastructure efficiently.
You will be engaged with incident handling, change and service request processing, problem resolution, and system maintenance as part of a managed service.
Responsibilities:VDI Deployment & Infrastructure Management: Deploy, and configure Citrix Virtual Apps and Desktops (CVAD) on XenServer hosts.Image Management & Automation: Create, update, and deploy master (golden) images for non-persistent and persistent VDIs, using Machine Creation Services (MCS)Software Deployment: Application installation, updates using tools like PowerShell, MECMPerformance Optimization: Monitor and tune XenServer pools and VDI sessions to ensure optimal user experience and resource utilization.Troubleshooting & Support: Act as a Tier 3 support agent for complex VDI issues, including profile management (FSLogix) and application failures.Security & Compliance: Harden virtual machines, apply security patches to OS/applications, and implement Group Policies (GPO) to secure the environment.Documentation: Maintain up-to-date High-Level Design (HLD) and Low-Level Design (LLD) documents, as well as operational procedures.What we need to see from you
Required Technical Skills:Citrix Technologies: Expert knowledge of CVAD, Citrix Cloud Studio and Director, Machine Creation Services (MCS) and StoreFront.Hypervisor Expertise: Experience with Citrix XenServer/XenServer 8 or Citrix Hypervisor, including pool management and troubleshooting.Windows and Linux Client OS: Strong understanding of Windows 11, Active Directory, DNS, DHCP, and GPO, Experience with RHEL and Citrix VDAScripting & Automation: Proficiency in PowerShell for automating image updates and software deployment.Profile Management: Experience with Citrix Profile Management or FSLogix.Networking: Knowledge of networking fundamentals (TCP/IP, VLANs) and NetScaler (ADC) for ICA traffic management. Fluency is German is considered a strong advantage
Job Function
Software & Cloud