Our client, a leader in technology solutions, is seeking a Cisco Operations Engineer to join their team. As a Cisco Operations Engineer, you will be part of the technical support team, ensuring seamless operation of Cisco video conferencing rooms and associated AV equipment. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to technology, which will align successfully in the organization. **Job Title:** Cisco Operations Engineer **Location:** Charlotte, NC **Pay Range:** $40 - $45/hr (Only W2) **What's the Job?** + Support and maintain Cisco video conferencing rooms and associated **AV equipment (Crestron, Extron, etc.).** + Utilize **ServiceNow** for ticket management and incident resolution. + Manage Microsoft Teams Rooms (MTR) and Teams Admin Center configurations. + Oversee Cisco Control Hub operations to ensure optimal performance. + Utilize **ThousandEyes** for network performance monitoring and troubleshooting. **What's Needed?** + 5+ years of experience supporting AV equipment and video conferencing solutions. + Proficiency in ServiceNow and Microsoft Teams Rooms. + Experience with Cisco Control Hub and ThousandEyes. + Strong troubleshooting skills and attention to detail. + Ability to work collaboratively in a fast-paced environment. **What's in it for me?** + Opportunity to work with cutting-edge technology in a dynamic environment. + Collaborative team culture that values innovation and creativity. + Professional development opportunities to enhance your skills. + Chance to contribute to impactful projects within the organization. + Engaging work environment that promotes diversity and inclusion. **Upon completion of waiting period consultants are eligible for:** + Medical Plans + Dental Plan + Vision Plan + Health Savings Account + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.