Join us as a CIB Securities Services Ops -  Business Analyst, Associate and help shape the future of data-driven decision-making at JPMorgan Chase. You will have the opportunity to deliver innovative analytics and automation solutions that drive business transformation. Grow your career by collaborating with talented teams and global stakeholders, while developing your technical and leadership skills. Be part of a culture that values diversity, respect, and continuous improvement. Make a meaningful impact on our organization and your professional journey.

As a CIB Securities Services Ops - Business Analyst, Associate within our dynamic business transformation team, you will deliver high-quality analytics and automation use cases that support decision-making and process optimization. You will analyze business processes, identify opportunities for improvement, and implement solutions using digital tools. You will collaborate with cross-functional teams and global stakeholders, translating complex information for diverse audiences. Your work will help drive innovation and efficiency across the firm. You will foster a collaborative and inclusive environment, contributing to our team’s success.

You will lead and support transformation projects, managing multiple workstreams independently and ensuring timely delivery of complex solutions. Staying current with industry trends and best practices, you will drive continuous improvement and innovation. Your proactive approach will influence decision-making at various organizational levels. You will help build a culture of collaboration and respect, supporting the growth and development of your colleagues. This role offers exposure to cutting-edge technologies and the opportunity to make a lasting impact.

Job Responsibilities

Deliver high-quality analytics and automation use cases to support business decision-makingAnalyze business processes and identify opportunities for improvementImplement automation solutions using no-code/low-code platforms such as Alteryx and TableauLead and support transformation projects, managing multiple workstreams independentlyCollaborate with cross-functional teams and global stakeholders to gather requirements and define project scopeTranslate technical and non-technical information clearly for diverse audiencesProactively identify business needs and propose actionable recommendationsInfluence decision-making at various organizational levelsDissect complex problems and develop clear, actionable solutionsStay current with industry trends, best practices, and emerging technologiesFoster a culture of collaboration, diversity, and respect within the team and organization

Required Qualifications, Capabilities, and Skills

Minimum three years of experience in the financial industry, banking operations, or a related fieldMinimum two years of experience developing automation solutions or delivering changeBachelor’s degree from an accredited universityAdvanced understanding of no-code/low-code digital tools, specifically Alteryx and TableauFamiliarity with programming languages such as SQL or PythonProven history of delivering transformation projects involving high complexityAbility to independently manage and deliver on multiple streams of work concurrentlyStrong ability to articulate technical and non-technical information to various audiencesExcellent collaboration and stakeholder engagement skillsAbility to proactively identify business needs and create clear, actionable solutionsCommitment to team values including collaboration, diversity, and respect

Preferred Qualifications, Capabilities, and Skills

Working knowledge of Agile methodology and basic project management competenciesCuriosity about modern technologies and awareness of industry-wide trends and best practicesExperience influencing decision-making at various organizational levelsAbility to adapt to change, ambiguity, and informed risk-takingExperience facilitating communication between business and technology teamsDemonstrated ability to drive continuous improvement and innovationExperience fostering a collaborative and inclusive team environment