Job Responsibilities

Lead your assigned book of clients autonomously by delivering solutions and upholding JP Morgan Chase standards and operating principles. Develop long-term client relationships. Proactively work to determine service improvements and solicit client input and feedback to drive client satisfaction. Conduct annual relationship reviews with clients to identify potential customer-level fraud exposure and recommend appropriate products to mitigate risk or provide other efficiencies. Proactively discuss client trends/issues with internal partners to further customize solutions for clients. Actively participate in deal team meetings as new products and services are added to clients. Influence internal partners to recommend products and services based on knowledge of client behaviors. Learn and understand existing and upcoming technologies to support client consultation and requests. Identify opportunities for use of digital tools to offer self-service solutions with a high degree of success. Solicit feedback on product and service offerings in an effort to continuously adapt to the ever-changing commercial banking landscape.

Required Qualifications, Capabilities, and Skills

Demonstrate data analytics and change management experience. Influence others without direct supervision. Provide quantifiable management reporting and present findings. Execute project management tasks effectively. Exhibit excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills. Think strategically with the ability to adapt to change. Demonstrate team-building skills and ability to work in a team environment. Possess 3+ years of client-facing work experience.

Preferred Qualifications, Capabilities, and Skills

Exhibit comprehensive knowledge of Treasury Services products. Hold a Bachelor of Science or Business Administration Degree. Show passion for learning new operating models, technologies, and industry trends.