Job Summary: In addition to the responsibilities listed below, this individual contributor role is also responsible for normalizing the environment; preparing children psychologically for tests, surgeries, and other medical procedures; providing support for grief and bereavement, including legacy building and memory making; supporting children and families during medical procedures and identified stress points; fostering sibling understanding, coping, and support; and developing care plans based on assessment of the childs development, temperament, coping style, culture, potential stressors, family strengths, needs, and social supports. This includes proactively engaging children in therapeutic medical play and recreational play that promote self-healing, self-expression, understanding, and mastery; leading patient- and family-centered care practice; delivering and promoting non-pharmacological pain management; ensuring and coordinating trauma support and education; and leading and/or implementing process or performance improvement efforts Essential Responsibilities: + Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome. + Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team. + Provides ongoing assessment by: using comprehensive knowledge to provide ongoing periodic assessment of the patient and their familys needs and progress; and adjusting treatment and/or care plans as needed based on ongoing assessment, with minimal oversight. + Ensures stakeholder alignment by: collaborating with healthcare professionals that are primarily within the organization to provide services to patients and their families; notifying the patients Interdisciplinary Group (IDG) of significant changes in the patients condition according to agency policy; and record keeping for donations or services donated. + Contributes to policy compliance by: maintaining patient records and documentation of all care, interventions and care coordination per law, regulation, and agency policy, with limited supervision; and adhering to departmental and organizational policies as well as maintaining patient confidentiality by following related laws and regulations (e.g., Health Insurance Portability and Accountability Act). + Administers treatment and/or care by: using comprehensive knowledge of therapeutic techniques to provide therapy services and/or psycho-social support through all phases of care, taking into consideration age and developmental needs; uses moderately complex strategies to educate and instruct the patient, patients family, and/or staff on services, as required; and observing and identifying changes in patients behavior or condition to adapt treatment or care, with limited supervision. + Contributes to treatment and/or care delivery development by: conducting moderately complex assessments of patients well-being to determine the most appropriate treatment or care plan; and establishing goals and objectives for patients and making necessary revisions per agency policy, with minimal guidance. Minimum Qualifications: + Minimum three (3) years of experience in a CLS I or equivalent role. + Bachelors degree in Child Life, Psychology, Human Development, Behavioral Health, Social Work, Art, Music, or Play Therapy, or a directly related field. + Child Life Specialist Certificate required at hire Additional Requirements: + Knowledge, Skills, and Abilities (KSAs): Issues and Crisis Management; Confidentiality; Health Care Compliance; Health Care Policy; Creativity; Acts with Compassion; Conflict Resolution; Intercultural Skills; Interpersonal Skills; Managing Diverse Relationships; Relationship Building; Community Engagement; Psychology Knowledge; Behavioral Health Practice Protocols and Guidelines; Child and Adolescent Mental Health Treatment; Behavioral Health Treatment; Specialized and Informed Psychological Care; Child Development; Trauma Informed Care Preferred Qualifications: + Member of the national ACLP organization. + Master's degree in Psychology, Human Development, Behavioral Health, Social Work, Art, Music, or Play Therapy, or a directly related field. COMPANY: KAISER TITLE: Child Life Specialist II LOCATION: Santa Clara, California REQNUMBER: 1405000 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.