Provides customer service to Human Services clients. Completes applications for services. Provides information, documents, reports, manages client files and performs other duties.
Qualifications
EDUCATIONAL REQUIREMENT
High school diploma or general education degree (GED) and less than one year of specialized training or education.
EXPERIENCE REQUIREMENTS
An additional three (3) years experience in a related field is required.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver's license with a driving history verified through a motor vehicle report that meets requirements for Cherokee Nation underwriting rating. A license is required because they will drive a GSA from time to time for conferences and going to our field offices.
COMPUTER SKILLS
An individual should have knowledge of Database software and Word Processing software.
OTHER SKILLS AND ABILITIES
Ability to work with the public.
OTHER QUALIFICATIONS
Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIG’s Cumulative Sanction Report, or the GSA’s List of Excluded Providers, or listed on the OIG’s List of Excluded Individuals/Entities (LEIE).
Must meet and maintain pre-employment and periodic background investigation and adjudication for child care.
PHYSICAL DEMANDS
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
WORK ENVIRONMENT
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
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