**Job Summary and Responsibilities** As our Chief Operating Officer (COO), you’ll oversee the strategic and operational business functions of key service lines. This will include facilities, real estate, and construction projects, marketing needs, food and nutrition services, environmental services, safety and security services, and some clinical services. You’ll be responsible for designing and implementing business plans, performance goals, and growth of existing and new service lines that directly impact the quality of the environment where our patients receive care. You will build trust in these interactions by learning and leveraging your team's strengths and facilitating and encouraging collaboration. Your success in this role comes from your enthusiasm to strive for excellence every day and connect with the people you serve- keeping them as a focus in your strategic planning process. + Implements effective and ongoing programs to measure, assess, and improve the quality of care/services provided to patients/customers. Implements operational improvements using appropriate data and benchmarking in conjunction with effective use of process improvement techniques. + Ensures that activities and/or operations are appropriately integrated with the strategic plan while making sure the provision of quality care and services through the cost effective management of the facility. + Participates in the development of hospital wide patient care programs, policies and procedures that describe how the care needs of patient populations are assessed, evaluated and met + Assists and advises the President and CEO in establishing and executing strategic business plans to achieve operational objectives and in formulating and implementing best practices and policies **Job Requirements** Required + Bachelors Other and Minimum of seven (7) years of experience in a related field., upon hire and + Minimum of five (5) years of management experience. and + Progressively responsible administrative experience in major healthcare institutions, preferably in an acute care setting. and + None, upon hire + Fire Safety, within 90 Days Preferred + Masters Other hospital administration or an equivalent combination of education and/or additional job-related experience, upon hire **Where You'll Work** Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles. The hospital offers a full complement of services including a Level II trauma center, the Los Angeles Center for Womens Health, obstetrics and pediatric services, and comprehensive cardiac and surgical services. The hospital shares a legacy of humankindness with Dignity Health, one of the nations five largest health care systems. Visit here (https://www.dignityhealth.org/socal/locations/californiahospital) https://www.dignityhealth.org/socal/locations/californiahospital for more information. One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV) **Pay Range** $116.13 - $162.58 /hour We are an equal opportunity/affirmative action employer.