**Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.** **Reports to:** Vice President, Provider Data Management **Department:** Provider Experience & Operations (PX&O) / Technology & Operations (T&O) **Why this role matters** The Chief of Staff is the VP’s strategic right hand—unlocking capacity, aligning cross-functional initiatives, and ensuring relentless execution against Provider Data Management (PDM) goals. The role blends strategy, operations, and communications to accelerate outcomes across a highly matrixed enterprise. **Position Summary** The Chief of Staff drives clarity, coordination, and accountability across PDM and partner teams. You’ll orchestrate operating rhythms, stand up tracking for goals and KPIs, synthesize executive-ready content, and keep the leadership team focused on the most business-critical work. Success looks like crisp priorities, smooth execution, and measurable progress on PDM’s multi‑year roadmap. **Key responsibilities** + **Strategic partner to the VP, PDM.** Act as a force multiplier to increase the effectiveness of the VP and Senior Leadership Team (SLT); ensure day‑to‑day execution aligns to the most critical enterprise initiatives. + **Operating cadence & meetings.** Coordinate and facilitate operating rhythms—from tactical huddles to weekly staff meetings and quarterly strategy sessions—including agenda design, facilitation, notes, decisions, and action‑plan follow‑through. + **Goal setting & performance management.** Partner with PDM leaders to define team goals and supporting KPIs that align to Provider Experience & Operations and Technology & Operations priorities; collaborate with PDM and Operations Enablement on tracking mechanisms and regular updates. + **Cross‑functional alignment.** Work collaboratively with the SLT and leaders across the enterprise to ensure alignment, remove blockers, and drive execution in a highly matrixed environment. + **Executive communications & briefing materials.** Collaborate with Chiefs of Staff across PX&O to produce executive‑ready content that conveys strategic goals, technology roadmap, operations excellence, and progress updates. + **Roadmap orchestration.** Help build and refine the multi‑year PDM strategic roadmap, incorporating technology investments, Global Service Partners, third‑party vendors, and industry trends. + **Problem solving & project leadership.** Lead special projects requiring analytical rigor, structured project management, and innovative thinking; drive issues to resolution and enforce accountability across owners and milestones. **Qualifications (Requirements):** + **Education/Experience.** Bachelor's degree or higher strongly preferred or equivalent work experience requried. + **Technology** . Solid experience with MS Office Suite (Word, Excel, Outlook PowerPoint) and Copilot. + **Executive presence & communication.** Exceptional written and verbal communications; comfortable presenting to large, senior audiences. + **Provider ecosystem fluency.** Strong business acumen with the ability to connect dots across the provider landscape; proven influence in a matrixed organization and trusted partnerships with internal/external stakeholders. + **Strategic thinking.** Ability to anticipate industry trends and integrate them into organizational plans and priorities. + **Cross‑functional leadership.** Demonstrated success leading and influencing teams without authority; connect with staff individually and in large groups; set clear expectations and uphold accountability. + **Relationship building.** Skilled at developing strong relationships across all levels of the organization and with external partners. + **Operational excellence.** Strong analytical capability, project management discipline, and self‑starter mindset to thrive in a highly matrixed, highly self‑managed role. **How success will be measured:** + Clear, synchronized goals and KPIs for PDM, with routine visibility to progress and risks + Cadenced, high‑quality leadership forums that drive decisions and action + Executable, living multi‑year roadmap with cross‑enterprise alignment + Timely delivery of executive‑level materials and briefings that influence outcomes If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 119,600 - 199,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _SeeYourself@cigna.com_ _for support. Do not email_ _SeeYourself@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._