Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Wayfinder Newport is more than just a boutique hotel — it’s a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home. Driven by a shared vision, we set out to reimagine the classic Newport hotel experience with something vibrant, creative, and deeply rooted in the community.   Our property features 187 thoughtfully designed rooms, including 30 spacious deluxe suites, a full-service restaurant, and 2,600 square feet of versatile event space. At Wayfinder Newport, we’re committed to being the best employer in the area. What makes us different? It starts with our people-first culture, comprehensive benefits — including 401(k) with company match — and rewarding bonus programs. We're seeking individuals who are genuinely passionate about hospitality and guest service. Our core values center on personal growth, a strong sense of community, and supporting each other’s success. Every team member plays a vital role in creating the exceptional, memorable experiences our guests return for. We’re building more than a hotel — we’re building a destination. One that people are excited to visit, not just pass through. Discover what a career with Pyramid Global at Wayfinder Newport can mean for you. Join our team and help us shape the future of hospitality in Newport.

What you will have an opportunity to do:

We are seeking an experienced and service-driven Chief Engineer with a strong background in hotel or resort maintenance to join our team. The ideal candidate is highly motivated, detail-oriented, and passionate about delivering exceptional guest experiences.

The Chief Engineer oversees the Maintenance Department and is responsible for ensuring all mechanical systems, equipment, and property infrastructure are fully operational and well maintained. This role leads all engineering operations, including preventative maintenance, repairs to hotel facilities and grounds, equipment upkeep, and asset protection.

This individual identifies maintenance needs, organizes staff and contractors, and ensures projects are completed efficiently and to the highest standards. Because this position works closely with multiple departments, the ideal candidate must be adaptable, solution-focused, and possess a positive, engaging attitude.

If you have experience leading a maintenance team, enjoy building meaningful connections, thrive on solving problems, and take pride in elevating performance to “win the day,” we would love to meet you. This is an outstanding opportunity for a driven professional to grow and contribute at a world-class property.

Key Responsibilities

Responds to guest’s maintenance requests promptly and resolves issues efficiently and professionally.

Lead the hiring process for Property Operations team members and recommend promotions as appropriate.

Train, motivate, and support team members to ensure high-quality service standards.

Counsels and coaches, and document employee performance.

Recognizes and rewards superior performance.

Directs and supervises the Property Operations staff.

Develop staff schedules based on skill sets and workload demands.

Organizes and participates in meetings; maintaining accurate records and data pertaining to Property Operations.

Participates in the development and monitoring of budget analysis and capital expenditure plans.

Manage engineering supplies, parts inventory, and the purchase order system.

Coordinate and oversee work performed by outside contractors.

Responsible for correct use of equipment, EMS systems and Life Safety Systems.

Qualifications

Minimum of 5 years of progressive experience in hotel, resort, or commercial property maintenance, with at least 3 years in a leadership role.

Strong knowledge of HVAC, plumbing, electrical systems, life safety systems, and general building maintenance.

Demonstrated experience managing preventative maintenance programs.

Proven ability to lead, develop, and motivate a team.

Working knowledge of budgeting, capital planning, and cost control.

Experience coordinating and managing outside vendors and contractors.

Strong problem-solving skills and ability to prioritize in a fast-paced environment.

Excellent communication and interpersonal skills, with a guest-focused mindset.

Proficiency in Microsoft Office and maintenance management systems (CMMS experience preferred).

Relevant certifications or licenses (e.g., HVAC, electrical, boiler) preferred or required per local regulations.

Ability to work flexible hours, including weekends and holidays as needed.

What are we looking for?

Compensation:

$90,000.00

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$95,000.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.