Description Transform critical data center infrastructure and become the technical guardian of Amazon Web Services' operational excellence in Cape Town. You'll drive innovation, ensure peak performance of complex mechanical and electrical systems, and lead a team that keeps our global technology backbone running seamlessly. Your leadership will directly impact the reliability and performance of our data center facilities, transforming technical challenges into seamless technological solutions. Key job responsibilities - Oversee Technical Operations: Manage day-to-day maintenance of mechanical, electrical, and life safety systems with precision and expertise - Lead Technical Response: Act as the primary escalation point for facility-related technical challenges, implementing swift and effective solutions - Drive Innovation: Develop and deploy new standard practices for engineering operations and continuously improve operational efficiency - Training and Development: Provide comprehensive guidance and mentorship to Engineering Operations Technicians - Project Management: Coordinate large-scale infrastructure projects from conception to completion, collaborating with cross-functional teams A day in the life Your day will be a dynamic blend of technical problem-solving, strategic planning, and hands-on engineering. You'll navigate through data center operations, troubleshooting sophisticated equipment, coordinating maintenance projects, and ensuring our infrastructure remains resilient and efficient. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications - Bachelor's degree in Electrical Engineering - Proven leadership experience in technical engineering environments - Expert knowledge of mission critical infrastructure and equipment - Proficiency in electrical safety practices - Strong understanding of UPS, backup generator systems, and mechanical infrastructure - Competence in basic IT programs Preferred Qualifications - Advanced certifications in electrical engineering - Experience with complex project management - Demonstrated ability to lead tactical response teams - In-depth knowledge of mechanical and electrical systems - Strong cross-functional collaboration skills - Experience in critical event response and management Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.