Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and delivering lasting solutions for unmet patient needs. Our Channel Operations Manager position is a unique career opportunity that could be your next step toward an exciting future. 

In alignment with Edwards’ EEMEA regional business strategy and channel framework, you will lead the strategic governance and optimization of distributor partnerships across business units (BUs) — driving unified processes, performance management, and cross‑functional collaboration with Distributor Sales Managers (DSMs) to support sustainable growth and operational excellence. 

How you’ll make an impact:  

Develop and implement the EEMEA channel strategy aligned with corporate and regional priorities. 

Lead the distributor governance model across BUs to ensure unified processes, policy compliance, and consistent performance management. 

Partner with DSMs on cross‑BU initiatives to align distributor engagement, accountability, and day‑to‑day coordination. 

Evaluate potential distributors and support BUs with assessment and onboarding in existing or new markets. 

Consolidate distributor performance insights (KPIs, commitments, pipeline, inventory, contractual adherence) and support DSMs in addressing underperformance, including escalation when required. 

Analyze inventory, sales trends, and channel behavior to support informed, data‑driven decisions and optimization actions. 

Contribute to the development and improvement of channel policies (pricing, rebates, incentives, promotions, documentation) and monitor their adoption across BUs. 

Partner with BU leaders and Marketing on the channel value proposition, and provide interim performance and compliance updates with recommended adjustments. 

Ensure distributor adherence to Edwards’ regulatory, quality, forecasting, and reporting standards. 

Coordinate strategic distributor meetings (annual reviews, planning sessions, cross‑BU workshops) and act as a central point of contact for channel‑related activities. 

Build partnerships with key distributors by leveraging cross‑BU insights to identify growth opportunities and synergies. 

Maintain strong knowledge of EEMEA market dynamics, regulations, and competition, and translate insights into recommendations for market entry, distributor optimization, and channel evolution. 

What you’ll need (Required): 

Bachelor’s degree in a related field and 8 years of relevant experience. 

Strong project management leadership skills. 

Excellent problem‑solving, analytical, organizational, and critical‑thinking abilities with sound judgment. 

Strong written, verbal, and presentation skills. 

Effective negotiation and relationship‑building capabilities, with the ability to drive achievement of objectives. 

Solid understanding of channel operations procedures and related systems. 

Knowledge of financial mechanisms relevant to channel operations. 

High attention to detail and ability to work professionally across all organizational levels, including appropriate escalation. 

Experience contributing to project sections and influencing cross‑functional change. 

Ability to excel in a fast‑paced, dynamic, and constantly changing environment. 

What else we look for (Preferred): 

Relevant certifications. 

Experience working in a regulated industry. 

Understanding of medical device policies relating to channel operations. 

What is it like to work at Edwards Lifesciences in the Czech Republic?  

As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).  

 

Edwards Lifesciences in the Czech Republic also offers the following benefits:

Competitive Compensation and Benefits packageFlexible working hours, home office Pension Plan Risk Life InsuranceVirtual Medical Clinic (online access to healthcare)Meal Benefits  Service AwardsEnhanced Sick Leave BenefitsFlexible Benefit Plan (Cafeteria)Employee Stock Purchase ProgramEmployee Assistance ProgramComprehensive Wellness Program including onsite gym, Yoga, Pilates or SM System classes, massages, fresh fruit in the office, healthy lifestyle workshops, educational events, charity activities and much more.  

Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.