Melbourne, Victoria, Australia
1 day ago
Change Analyst

We are seeking a talented individual to join our Change and Transformation team at Mercer. This is a Melbourne or Sydney based role. This is a hybrid role that has a requirement of working at least three days a week in the office.

Change Analyst - contract

The role of the Change Analyst is to support the planning and execution of change management activities for projects.  The role ensures changes are successfully implemented by analysing business impacts, supporting stakeholder engagement, supporting communication, training, readiness and reporting activities. 

12-month fixed term contract

We will count on you to:

Assist in stakeholder identification, and development and maintenance of stakeholder management plans to ensure appropriate engagement.Support planning and scheduling of change impact assessment workshops. Document and analyse outcomes.Support planning and scheduling of Change Champion network activities to promote engagement and facilitate change embedment.Support the development and review of communication material and maintenance of SharePoint sites.Support the development of training content, planning, scheduling and execution of training programs. Help assess business readiness for change by developing tools and activities to gather feedback and conduct evaluations with impacted teams.Track the progress of change by collating and monitoring data such as attendance, engagement, adoption and utilisation of data to inform decision making. Support the development and maintenance of reporting to stakeholders and forums.Support a cross functional team of Change Leader, Change Managers, Training Specialist, and Communications ManagerCoordinate and support change and training activities including scheduling, invites, polls, attendance tracking, training summariesHigh-attention to detail required relating to record keeping and data/spreadsheet managementSupport the development of change management plans to support regulatory requirements including stakeholder identification, communication drafting, change risk identification, training needs scoping, training material development, scheduling of training and training effectiveness surveys.

What you need to have: 

At least 1 years’ experience in a change analyst role or in a communications, HR or a learning and development role.Demonstrable skills in change analysis and deliveryStrong analysis and problem solving skills.High attention to detail.Excellent verbal, written and presentation skills.Strong organisational and time management skills, with the ability to manage multiple tasks and priorities effectively.Strong Microsoft 365 application skills in particular Powerpoint, Excel and Word.Proactive mindset with a strong work ethic and the ability to succeed in environment of ambiguity.Ability to manage sensitive information in a professional and confidential manner.Ability to work collaboratively in a team environment

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leadersWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communitiesOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being


Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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