New Brunswick, New Jersey, USA
17 days ago
Catering Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

  Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities.   Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.   Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development in the heart of New Jersey!

What you will have an opportunity to do:

Catering Sales Manager

The Heldrich Hotel & Conference Center – New Brunswick, NJ
 

Position Overview

The Catering Sales Manager is responsible for generating new business, managing existing client relationships, and planning high-quality events at The Heldrich Hotel. This role focuses on selling and servicing a diverse range of catered events including weddings, galas, corporate functions, fundraisers, proms, mitzvahs, social celebrations, and more. The Catering Sales Manager works closely with the Sales & Marketing team, Culinary, Banquets, and Operations to ensure seamless execution and exceptional guest experience.

Key Responsibilities

Sales & Business Development

Prospect, solicit, and secure new catering business across social and corporate markets.Conduct site tours, client presentations, tastings, and detailed event consultations.Develop relationships with wedding planners, corporate clients, universities, nonprofits, and local community organizations.Create detailed proposals, custom menus, and event packages tailored to client needs.Achieve assigned quarterly revenue goals for catering segment.Participate in local networking events, bridal shows, community events, and industry programs to drive business.

Event Planning & Coordination

Serve as the primary contact for clients from initial inquiry through event completion.Prepare detailed Banquet Event Orders (BEOs), floor plans, timelines, and group résumés.Coordinate all event logistics including menu selections, décor, AV needs, room setups, and vendor management.Host pre-con meetings and ensure effective communication with Banquets, Culinary, Front Desk, and Operations.Oversee event execution to ensure client satisfaction and smooth day-of operations.Manage final billing, payments, and post-event follow-up.

Client Relationship Management

Build long-term relationships to drive repeat and referral business.Maintain prompt, professional communication and provide elevated customer service throughout the planning process.Address client concerns or last-minute requests with urgency and professionalism.Ensure all client expectations are clearly communicated and met or exceeded.

Administration & Reporting

Accurately maintain event details, forecasts, activities, and client records in Delphi.Prepare weekly sales reports, pace updates, and pipeline summaries.Ensure contract accuracy, adherence to hotel policies, and compliance with food & beverage regulations.Collaborate with revenue management on pricing, availability, packages, and strategic selling initiatives.

Qualifications

2–4 years of catering, event planning, or hotel sales experience required; luxury or full-service hotel background preferred.Availability to work evenings, weekends, and holidays as required by event schedules.Proven success in selling and executing weddings, social events, and corporate catering.Strong knowledge of banquet operations, food and beverage, and event production.Exceptional interpersonal skills, presentation skills, and client-facing professionalism.Proficient in Delphi and Microsoft Office Suite.Ability to multitask, prioritize, and thrive in a fast-paced environment.

Key Competencies

Sales-focused with strong closing skillsHigh attention to detail and organizationCreative problem-solver with a passion for hospitalityCollaborative team playerStrong written and verbal communicationAbility to handle pressure and deliver exceptional service

What are we looking for?

Compensation:

$60,000

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$65,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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