Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

  Right around the corner from Broadway’s neon marquees, booming live music scene and iconic hotspots, Cambria Hotel Nashville Downtown embodies the real soul of rock and roll. Blending boutique comfort with full-service amenities, top-notch hospitality, distinctly southern vibe and a little hint of edge, this is a Music City original for the modern traveler.   At the Cambria Hotel Nashville we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a  career at Cambria Hotel Nashville with Pyramid Global Hospitality can mean for you!   Cambria Hotel Nashville Downtown boasts 255 guest rooms and 4055 sq. ft. of event space. 

What you will have an opportunity to do:

POSITION SUMMARY:

This role will support and assist the Sales department in managing and maintaining corporate, group, and catering business. The position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. The Catering Coordinator will serve as a liaison between the Sales team and other departments within the hotel.

ESSENTIAL FUNCTIONS:

Be the first point of contact for incoming sales calls, responding in a timely and professional manner to all internal partners and external customers. Deliver clear and concise communication that is representative of Pyramid Global Hospitality and the property.Demonstrate excellent time management, self-motivation, and proactive planning.Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumés, event orders and BEO’s, billing details, and other integral administrative aspects of the execution of group events).Complete various aspects of pre-event and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.Knowledge of hotel’s food and beverage products, pricing, presentation, and the hotel’s function space, audio visual, and any other details related to group and event success.Use digital sales systems and conceptual sales processes (i.e. Delphi, PMS, sales call process, etc.) to understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.).Work and detail all groups with event space, ensuring diagrams, BEOs, and Banquet checks are accurately built.   Consistently attain sales activity goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position.Carry out any requests made by Management and seek to comply with the company’s policies and procedures.

What are we looking for?

REQUIREMENTS:

High school diploma or equivalent (Bachelor's degree in Hospitality Management or related field preferred).Proven experience in sales, customer service, or event planning within the hospitality industry.Excellent communication and interpersonal skills.Strong organizational and time-management abilities.Proficiency in using sales and/or Delphi FDC software.Detail-oriented and capable of multitasking effectively.Positive and proactive attitude, with a dedication to delivering exceptional service.Flexibility to work evenings, weekends, and holidays as required by the demands of group events.

Compensation:

$22

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$23

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.