Category Lead - Coffee
Nestle
**Position Title:** PSC Category Demand Supply Planning Lead
**Function:** Supply Chain – Planning Service Center
**Location:** Kuala Lumpur, Malaysia
**Company:** Nestlé
**About the Role**
Are you passionate about driving customer‑centric supply chain performance? We are looking for a **Category Demand Supply Planning Lead** to spearhead concurrent planning activities within our Planning Service Center. In this strategic leadership role, you will guide a multinational team, shape the planning capability for your category, and ensure reliable product availability that delights our customers and supports business growth.
**What You’ll Do**
As the PSC Category DSP Lead, you will:
+ Lead the Category Concurrent Planning team to deliver stable, reliable demand and supply plans using OMP and best‑in‑class planning practices.
+ Champion a customer‑centric mindset to ensure the availability of fresh finished and semi‑finished goods at the right place and time.
+ Drive collaboration across markets, factories, supply chain operations, and global stakeholders to ensure effective end‑to‑end planning.
+ Support new business models, route‑to‑market strategies, and category growth initiatives.
+ Provide direction to markets on priorities, arbitration, and allocations, ensuring adherence to agreed business rules.
+ Partner closely with the Excellence and Digital Solutions teams to drive continuous improvement within the Planning Service Center.
+ Serve as the first escalation point, ensuring smooth operations and seamless cross‑functional communication.
+ Coach, develop, and inspire a diverse team to unlock their full potential and elevate planning performance.
**What You Bring**
+ **6+ years of demand & supply planning experience** , with demonstrated expertise in inventory management, concurrent planning, and end‑to‑end supply chain optimization.
+ **3+ years of people leadership experience** , with a proven record of building high‑performing, motivated teams.
+ Strong background in **process optimization** and implementing streamlined planning processes.
+ Bachelor’s degree in **Supply Chain, Engineering, Business, or Economics** ; Master’s in **Supply Chain/Operations Management or MBA** preferred.
+ Deep understanding of end‑to‑end supply chain, category complexities, and stakeholder dynamics.
+ Knowledge of the regional factory and distribution network.
+ Strong communication skills and ability to manage in dynamic, fast‑paced environments.
+ Fluency in **English** ; additional languages are a plus.
**What Success Looks Like**
You will thrive in this role if you:
+ Deliver strong customer service and planning KPIs (COF, DIO, NPL OTIF, TDC, coverage metrics, etc.)
+ Proactively engage with markets and stakeholders to drive improvements and deliver business results
+ Inspire and develop talent through coaching, capability building, and inclusive leadership
+ Bring a solution‑driven mindset, challenge the status quo, and lead change with integrity
You’ll be part of a dynamic Planning Service Center that plays a critical role in shaping the supply chain of tomorrow. You’ll lead a talented team, collaborate across markets and categories, and directly influence planning performance, customer satisfaction, and business success.
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