RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: • Performs administrative support and program administration for the coordination of the daily operations of the Care Coordination/CDI and UM departments. II. TYPICAL PHYSICAL DEMANDS: • Essential: seeing, hearing and speaking. • Continuous: standing, sitting, walking, stoop/bending, kneeling, squatting, finger dexterity, lifting and carrying usual weight of 5 pounds up to 10 pounds, reaching above, at and below shoulder level, repetitive arm/hand motions. • Frequent: gripping of an object • Occasional: crawling, climbing stairs, walking on uneven ground, twisting body, pushing/pulling usual weight of 5 pounds up to 10 pounds, static gripping of an object for prolonged periods • Operates telephones, facsimile, copier, may be required to drive automobile. III. TYPICAL WORKING CONDITIONS: • Not substantially subjected to adverse environmental conditions. • Working environment may be stressful due to handling multiple tasks at one time. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: • Bachelor’s degree in healthcare, social work or related field; education requirement may be substituted with four (4) years progressively responsible experience in healthcare or administrative/secretarial experience. • Valid U.S. driver’s license is required in accordance with HR State laws and regulations. • Meets and complies with qualifications set forth in QMC Fleet Safety Policy. B. EXPERIENCE: • In addition to education requirement, two (2) years experience in healthcare or human services with public contact and knowledge of program administration. • Experience to demonstrate: o Knowledge of MS Windows-based applications for word processing and spreadsheets. o Knowledge of Medicaid regulations related to billing highly preferred. Equal Opportunity Employer/Disability/Vet