Job Summary

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team-based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System. 

This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement.

Essential Job functions

Coordinate multiple aspects of the youth’s and/or families’ care.Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.Meet with youth individually to assess and teach skill development and report on their progress.May organize and facilitate skill-based groups for youth.Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.May be assigned to lead projects or mentor program staff.While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

Bachelor’s degree required.Minimum 18 months of relevant experience required.

SPECIAL REQUIREMENTS

Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. 

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phoneAbility to deliver psychoeducational trainingAbility to work collaboratively as part of a multi-disciplinary treatment teamAbility to work through a series of issues using independent judgmentAbility to be independent and self-directed

Physical Demands & Work Environment

Must be able to work a variable scheduling including evenings and weekendsThe following daily physical demands are required:Sitting (up to 6 hours)Occasional standing (up to 2 hour)Occasional walking (up to 2.5 hours)Driving (several times a week up to 6 hours)Continuous balancing (up to 8 hours)Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)Weekly lifting up to 10-15 lbs. on a daily basisManual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent  Ability to change positions as needed

SPECIAL CONSIDERATIONS

While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. 

$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.