Job Title:Card and Payment Supervisor Location: Ishpeming, MI Pay: $25.00 per Hour Shift: M-F 9AM-5PM What’s the Job? - Supervise the card and payment team, providing coaching, training, and evaluations. - Deliver prompt and courteous member service via phone, email, and in-person interactions. - Oversee card-related operations such as ordering/replacing cards and updating card information. - Assist members with disputes, fraud cases, and transaction exceptions. - Process wire transfers and support other payment systems like bill pay and account-to-account transfers. What’s Needed? - Required: High school diploma or equivalent and 1 year customer service-related experience. - Required: Supervisory or leadership experience. - Preferred: Experience in a financial institution and/or call center environment, post high school education or training, prior supervisory or team lead experience. - Strong knowledge of card services, payment systems, and member service operations. Willingness to travel to Marquette location. - Excellent customer service and communication skills. - Proven leadership and team management experience. - Ability to work independently, exercise good judgment, and manage priorities. - Proficiency in computer applications (Word, Excel, email, web-based systems). If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells: ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.