Candidate Care Partner
Sanofi Group
_Position title: Candidate Care Partner_
+ _Location:_ Budapest – Sanofi Business Services, Váci Greens
**_About the job_**
This is an opportunity in our **Global Talent Services function** at Sanofi Hubs. **Sanofi ‘Hubs’** are where our key strategic business operations are hosted providing centralised services across Global Medical, Finance, People, Procurement, Digital, R&D and more.
**Our Vision** : We deliver _best-in-class enterprise solutions_ and be the _catalyst for modernization_ and transformation, enabling Sanofi to chase the miracles of science. Hubs are synonym to **GBS/GCC** that is widely known in the industry.
**Global Talent Services** is one of our key service lines in Hubs part of Chief Talent Office that helps provide E-2-E Talent Acquisition services globally to businesses spread across General Medicines, Specialty care, Vaccines, R&D, Manufacturing from Hubs across regions in proximity. The Candidate Care Partner is a champion for delivering exceptional candidate experiences within their designated hub team. Leading and mentoring a team of Candidate Care Coordinators, this role ensures consistent, positive, and timely interactions with candidates throughout the recruitment lifecycle.
The **Candidate Care Partner** is passionate about continuous improvement, leveraging data insights and candidate and hiring manager feedback to enhance processes and elevate the candidate experience within their hub. This role will be responsible to lead a team of 3-4 candidate care coordinators who coordinates, schedules, close admin work to facilitate hiring for Europe.
**Main responsibilities:**
+ Lead, motivate, and support a team of Candidate Care Coordinators within the hub location, fostering a collaborative and high-performing team environment.
+ Oversee the day-to-day delivery of candidate care services (eg: interview scheduling, post offer support) within the region, ensuring all candidate and hiring manager queries are addressed accurately, efficiently, and empathetically.
+ Monitor candidate communication channels, ensuring timely and effective delivery of all candidate-facing messaging.
+ Track and analyze key performance metrics related to candidate care, including candidate and hiring manager satisfaction feedback and response times.
+ Continuously evaluate and identify opportunities to enhance candidate care processes within the hub. Conduct research and market analysis to stay informed about best practices in candidate care and identify opportunities to enhance Sanofi's approach.
+ Leverage technology, data analysis, and industry best practices to streamline workflows, improve efficiency, and elevate the candidate experience.
+ Partner with other Hub Team Leads and Local Activation teams to implement standardized and consistent candidate interactions that are tailored to the specific needs and expectations of the local region.
**_About you_**
_You are a highly motivated and experienced recruitment professional with a proven track record of success in leading and managing global recruitment teams, operating within a global business services environment and building new capability in talent teams. You are passionate about delivering exceptional experience and are driven by a desire to continuously improve recruitment processes and outcomes. You are a strategic thinker with a strong understanding of the talent acquisition landscape and are adept at building strong relationships with stakeholders at all levels._
**Experience** :
+ Proven track record of success in providing admin and scheduling in recruiting the best talent
+ Experience in leading scheduling and candidate experience teams in the past
+ Experience working with a global Centre of Excellence and driving standardization across multiple locations.
**Soft and technical skills** :
+ Exceptional communication and strong candidate and stakeholder management skills.
+ Analytical skills
+ Deep understanding of recruitment best practices, processes, and technologies, including experience with scheduling tools
+ Excellent written and oral communication skills in English and French
**_Why choose us?_**
+ _An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team_
+ _Bring the miracles of science to life alongside a supportive, future-focused team_
+ _An environment based on last technologies and frequent training to reinforce your profile_
+ _Work from an "Office of the Year 2024" finalist office_
**Pursue** _Progress_ . **Discover** _Extraordinary_ .
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
_Discover our_ Code of Conduct (https://protect-de.mimecast.com/s/0iy3CXQyOpFqkyZ03S6XcFz?domain=protect-eu.mimecast.com/) _, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying._
\#Sanofi #WeNeverSettle #SanofiCareers #PursueProgress #DiscoverExtraordinary #joinsanofi #careerswithpurpose #SBSBUDAPEST #LI-EUR #LI-Hybrid
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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