**Canada Retirement – Product Owner** Join Manulife, a leader in Canada Retirement solutions, where innovation meets customer-centric design. We strive to create exceptional product experiences for our plan sponsors and advisors. Our dynamic environment values fresh ideas and collaboration. Within Canada Retirement we are seeking a highly motivated Product Owner for the Sponsor & Advisor Experience Pillar who will work closely with the our business functional areas to dig deep into the products we offer, would like to offer and everything in between. This is a fast paced, changing environment where every day brings something new, and innovative ideas are encouraged. You will be partnering closely with our development squads to evolve the digital experiences through simplified and intuitive design; putting the sponsor and advisors needs first by providing the right tools and solutions to facilitate positive digital experiences. As part of the product team, you deeply understand our customers and are the bridge between business and technology to design experiences our customers will love. **You are the Product Owner we are looking for if:** + You are a tactical strategist + You are business savvy but have a love for technology + You feel empowered to make decisions, yet are collaborative in your approach + You are passionate and engaged + You are a change champion + You believe no idea is a bad idea if it is analyzed thoroughly + You dig deep into the ‘why’ and ‘why not’ + You thrive on documentation, simplifying the complex **What motivates you?** + You obsess about customers, listen, engage and act for their benefit. + You can set targets based on the concept and strive to measure it – regardless of the outcome. + You think big, with curiosity to discover ways to use your agile approach and enable business change. + You thrive in teams and enjoy getting things done together. + You take ownership and build solutions, focusing on what matters. + You do what is right, work with integrity and speak up. + You share your humanity, helping us build a diverse and inclusive work environment for everyone. Overall, the Product Owner balances the customer needs, the business needs, while monitoring market trends and keeping a pulse on the competitive landscape. In your quest to deliver enhanced and new digital capabilities for our plan members, your collaborative nature will bring together internal players from IT, Marketing, Compliance and Finance (to name a few). You possess an excellent balance of analytical, communication, and leadership skills and are comfortable challenging others to continually improve our offering. As the Product Owner, you are responsible for the success of your squad. **What will you be as a Product Owner?** + Own the product backlog and feature prioritization + Provide clarity on what and why of customer / business needs + Drive the product strategy, planning, and delivery of key capabilities for features + Ensure progress against important milestones + Act as the voice of the customer in the definition of product; incorporate feedback from customer insights and research + Work in collaboration with internal and external key stakeholders to ensure successful development and implementation of features + Ability to determine solutions and opportunities that will close gaps in product/service + Launch new digital transactions + Monitor the outcomes and experience of launched features and iterate where required + Enhance and manage existing digital properties **Your background includes:** + 3 – 5 years of relevant work experience + Understanding and/or past interaction with Plan Sponsors, Plan Administrators, Plan Members and/or the Advisor and Consultant communities. + Working knowledge of how Retirement products are used + Prior track record of delivering digital projects, working within innovative environments, and leading execution across functional teams and business units. + Highly effective communicator who can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management. + Strong relationship development and management skills. + Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. + Strong analytical, troubleshooting, and problem-solving skills. + Product management or design experience with a focus on Digital. + Experience defining and tracking key digital performance indicators. + Ability to take initiatives, work with minimal supervision and passion to solve problems. **Nice to have:** + Understanding of agile / design thinking concept development and project management methodologies. + User centered design, user experience and journey mapping skills. + Competitive intelligence investigations **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Primary Location** Waterloo, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $68,775.00 CAD - $114,625.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.