Campus Event & Experience Manager - San Diego CA Job ID 226860 Posted 02-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Communications/Public Relations, Customer Service, Project Management Location(s) San Diego - California - United States of America **About the Role:** The San Diego Event & Experience Manager is pivotal in delivering high-quality experience services and events for a building, campus, or portfolio. The role's primary goal is to align operations with client needs and objectives, ensuring flawless execution and high client satisfaction. This role is designed for a dynamic individual capable of managing complex events, engaging with high-profile clients, and ensuring service excellence across multiple experience services. This role combines leadership, operational management, client relationship building, and detailed event execution to create exceptional experiences. **What You’ll Do:** 1. Event Management: + Lead and execute all elements of event planning and management as the primary point of contact. + Handle Tier 1 (large, complex) and offsite events for high-profile engagements. + Develop and communicate end-to-end event plans, engaging in curation and ideation as needed. + Source, select, and recommend vendors for catering, decor, entertainment, and giveaways. + Organize event logistics including set-up, staff communication, vendor management, attendee/speaker requests, and tear-down. + Manage food and beverage services, including menu planning and catering selection. + Support budget creation and adherence, ensuring timely request and review of invoices. 2. Workplace Experience + Operational Management: + Manage a team who serve as cultural and community ambassadors. + Develop, oversee, and manage the implementation of onsite amenities to enhance employee satisfaction and workplace experience. + Manage employee-facing services within the building or campus, including Concierge, Reception, Room Management, A/V Support, Meeting & Event Management, Community Programs, Food Services, Parking & Commute, Moves, Adds, Changes, Space Reset, and Workplace Onboarding. + Establish work schedules, assign tasks, cross-train staff, and develop team skills. Review staff workloads and adjust proactively to meet business demands. + Ensure consistency in service through continuous review and improvement of processes. 3. Client Engagement & Communication: + Serve as the key contact for clients, ensuring thorough communication and understanding of event details. + Coordinate regular engagement to resolve complex issues and provide a positive experience. + Develop and distribute materials that comply with client and company brand guidelines. + Capture post-event reporting and reconciliation, providing recommendations for improvement. 4. Supervisory Responsibilities: + Provide mentorship and guidance to team members. + Recommend recruitment, selection, corrective action, and termination of staff. + Prepare and deliver performance appraisals. + Model behaviors that are consistent with company values and motivate staff to attain performance goals. 5. Collaborative Efforts: + Maintain relationships with internal and external clients and vendors. + Coordinate with company and client IT teams on technology and training needs. + Ensure safety standards and compliance with facility/property requirements. + Manage negotiations for contract services and ensure vendor compliance with insurance and contractual documentation. 6. Administrative Duties: + Manage operating budget and recommend annual budgets. + Ensure billing and invoicing requirements are met. + Utilize databases and digital tools, provide basic reporting. Additional Duties: + Deliver workplace orientation materials and training. + Perform other duties as assigned. **What You’ll Need:** + Bachelor's degree (BA/BS) in a related field of work or equivalent work experience and a minimum of 4+ years working in the meetings industry in areas such as a planner, travel manager, hotel sales or similar preferred; or equivalent combination of education and experience (equivalent work experience = 2 years experience for every year of higher level education). + Experience exercising project management skills with a focus on event planning. + Proficient in vendor management and negotiation. + Experience in leading and mentoring a team. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Campus Event & Experience Manager position is $90k annually and the maximum salary for the Manager position is $115k annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). Host Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)