Business Unit Sales Coordinator (Batu Kawan, Penang) Job ID 220974 Posted 23-May-2025 Service line GWS Segment Role type Full-time Areas of Interest Sales Support Location(s) Batu Kawan - Pulau Pinang - Malaysia **Business Unit Sales Coordinator (BUSC)** **About CBRE:** CBRE Global Workplace Solutions (GWS) is a leading global provider of integrated facilities and corporate real estate management. The ‘GWS | Local’ business serves many single-asset and localised portfolio clients across the globe. We deliver locally led solutions powered by operational and service excellence, deep expertise in the self-delivery of technical and hard services, and the highest standards of client care. **About the role:** The Business Unit Sales Coordinator (BUSC) is a fantastic role to immerse yourself in our business, gain experience and decide what next step you want to take in your career. The role is suited for someone organised who enjoys working in a fast-paced team, has a creative mindset, enjoys writing, is proactive, inquisitive and can multitask and prioritise. It requires strong organisation and administration skills. The main feature of this role is to provide sales support to the Central & Southern Malaysia Business Unit. It is an integral multifunctional role in the Business Unit and works closely with the Business Development Manager (BDM), Business Unit Leader (BUL) and Bid Manager. The BUSC works across the steps of the sales process, especially the Request for Information (RFI) and Request for Proposal (RFP) stage, where you will assist in the writing and production of bespoke and winning proposals. 80% of a BUSC’s time is spent on sales activities and 20% on operational activities, supporting the Business Unit Leader with Business Unit administration. **What you’ll do:** Attracting clients ‒ Create information packs on prospective clients by conducting desktop research and due-diligence ‒ Assist with preparation of materials for prospective client meetings and presentations ‒ Work with the BDM, BUL and Bid Manager to organise (and where necessary, attend) client events, industry events, networking events. RFI and RFP process ‒ Complete requests for information (RFI) questionnaires as requested and keep the Business Development Manager fully updated on progress ‒ Work closely with the BDM, with support from the Bid Manager to manage and run organisation of the proposal process from initiation to submission, this includes: ‒ Supporting creation of kick off decks, win theme development, responsibility matrix and helping communicate key deadlines and deliverables to the team o Response planning and structuring, and writing responses to proposal questions ‒ Liaising with subcontractors to request quotes ‒ Ensuring final documents are of highest quality through creativity, design, editing and proof reading o Help prepare site visit, presentation and workshop materials. Knowledge and process ‒ Prepare and maintain professional profiles, account profiles and case studies for the Business Unit knowledge library, working with the Bid Manager to maintain and update ‒ Proactively stay up to date with CBRE, industry knowledge and innovations, sharing this information with your team and allowing this knowledge to filter in to bid responses. **Networking and collaboration** ‒ Collaborate and network with BUSCs and Bid Managers across the business ‒ Attend monthly BUSC meetings and share best practice outside of your Business Unit ‒ Build relationships with operational managers and support functions. Business Unit support Provide administrative support to the business unit management and contract support team to include: ‒ Prepare and issue reports for both internal and external customers ‒ Organise/ co-ordinate team and contract review meetings and maintenance of Business Unit Leader diary ‒ When required, attend meetings to take notes or minutes and ensure follow up action undertaken ‒ Arrange training courses for business unit support staff and contract managers ‒ Assist contract support team (holiday cover) and completion of time sheets and holiday records for the central business unit team ‒ Develop systems and procedures to improve the overall efficiency of the Business Unit ‒ Undertake any other duties as requested by the Finance Manager and Business Unit Leader. **What you’ll need:** Character You are a team player with the ability to network and develop good working relationships with colleagues. An ideal candidate is energetic and proactive and able to prioritize demands, working calmly to manage their own deadlines independently, but willing to ask for help where needed. A good BUSC has the drive and determination to complete work effectively on time, displays the desire to continuously learn and develop, and has the curiosity to understand customer needs. Education At least a Bachelor Degree holder. Writing Skills Past writing experience such as college, university or from previous roles is desirable. Technology Skills Excellent Microsoft 360 skills – primarily Microsoft Word and PowerPoint. SharePoint, InDesign, SmartSheet and Salesforce are beneficial. Administration Skills You are a good communicator with strong planning skills, you like to stay organized and can manage multiple deadlines across multiple stakeholders. You like to work as part of a team but can also work independently. Desirable Experience The BUSC is a fantastic role to immerse yourself in our business, gain experience and decide what next step you want to take in your career. Experience in a sales administration role is beneficial but not essential. Circumstances & Confidentiality Must be flexible to work outside core office hours from time to time to meet tight deadlines as set by customers. This role may require travel on occasions to other work locations for team meetings, site visits or to attend conferences or events. All work and opportunities are to be treated as highly confidential. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)