Job Description

Business System Analyst

 

 

 

About Crown Worldwide Group

 

The Crown Worldwide Group is a collection of businesses providing information management, mobility, relocation, logistics and storage services to corporate and private customers all over the world. We’ve been moving people’s lives and managing business information for well over half a century, always putting the customer at the centre of everything we do. We have a proud history in global logistics but we’re also looking to the future, investing in smart technology, growing our businesses internationally and staying ahead of the curve. We promote diversity and inclusion in the workplace, hiring motivated and skilled people and inspiring them to do the best work of their lives. We operate in a socially responsible way, considering the environment and the communities we work in through our CSR program.

For more information, please visit: https://www.crownworldwide.com.

Crown Worldwide Group currently has an opening for a Business System Analyst.

 

 

Job Title

 

Location: TBC

 

Business System Analyst - Asia forms part of the Asia CIM Support team and reports to the Senior Director, CIM Asia.

The position is primarily responsible for the support and maintenance of Crown Information Management’s line of business applications, business intelligence and client facing solutions.

The position is also required to follow other relevant processes and to actively participate in the delivery of the highest quality, standardized operational processes and procedures.

 

Key Responsibilities

 

Responsibilities:

In depth knowledge of Crown Information Management’s key systems. Assistance in the global rollout of Information Management solutions. Monitoring & controlling project-based initiatives. Assisting in development of e-learning courses and development of procedural and workflow documentation Assisting in R&D on new system development Monitor and report exceptions to RMS processes to RMS support in Holdings Meeting planning and coordination. Staff training. Day to day support. Business intelligence creation and maintenance. Innovative approaches to creating solutions and contribution of new ideas to the team. Co-ordination with other teams as needed and the sharing of technical skills. QA & UAT planning & coordination.

 

 

 

 

 

Required Competencies

 

Customer Focus: Demonstrated commitment to customer service and continuous improvement.

Personal Organisation: Demonstrated ability to set priorities, work autonomously, manage your time and workload and dependably meet strict deadlines

Professional & Team Oriented: Professional attitude and a willingness to contribute in a team environment.

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Professional Skills & Qualifications

 

Job Requirements:

Developed administration and organisation skills with high attention to quality and detail. A broad knowledge of modern technologies A proven system-based aptitude. Microsoft 365 knowledge and proficiency. Communication and presentation skills. Cultural sensitivity and awareness. Experience as Trainer Project Management RM Industry background Basic Understanding of Microsoft SQL Willingness to travel and work away from home Self starter and self motivated

 

 

What we offer

 

 

You will work in a friendly team, and the role offering interesting development path Summary of benefits offered (pension scheme, health insurance scheme, XX days of paid vacation etc).

 

 

Company Values

 

 

At Crown we pride ourselves with the quality we deliver and values we stand by.

We are CARING about people and their experience Always DETERMINED to do our best and to always keep improving We are genuinely THERE when our customers and colleagues need us We encourage the SHARING of knowledge amongst each other We continuously remain OPEN-MINDED to stay innovative

 

 

 

Equal Employment Opportunity

 

Crown is an equal opportunities employer.  We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.  We are committed to diversity, and to employee well-being, engagement and development.